Got it, thanks! On 1/29/2014 1:53 AM, Wright, Simon M. wrote: > New Client Reply: NetCDF subset service Exception Handled error > > Hi Lansing > > > > Many thanks for your rapid response. > > > > I have tried to upload one of my netCDF files to the Dropbox account as you > asked - the file is called CHESS_MODEL001_RUN001_OUT_precip_1971-01.nc - but > got the following error: > > > âAn error has occurred: > 550 5.1.1 <address@hidden>: Recipient address rejected: User unknown in local > recipient tableâ > > > > Do you want me to try and upload the file again? > > > > > > The version of THREDDS that we're using is 4.3.18 - 20130801.1600. > > > > > > > > Many thanks for taking a look at this issue, best wishes, Simon. > > > > > > -----Original Message----- > From: Unidata THREDDS Support [mailto:address@hidden > Sent: 28 January 2014 17:40 > To: Wright, Simon M. > Cc: address@hidden > Subject: [THREDDS #WUZ-932114]: NetCDF subset service Exception Handled error > > > > Hi Simon, > > > > I've just moved your question over into our support system, as it is easier > for us to track problems there, rather than through an e-mail inbox. I > accidentally grabbed the wrong subject header (something about discrepancies > between 4.2 and 4.3), but I have corrected that description. > > > > In order to help understand your issue, I will need some of the problematic > files you are using. Please use our drop box to upload a representative > sample: > > > > http://motherlode.ucar.edu/repository/entry/show/RAMADDA/Unidata/Community/TDS+Dropbox > > > > Click the green circle with the plus sign to upload files, and note that you > will not be able to see the files listed after they are uploaded. > > > > Also, can you tell me what version of the TDS you are trying to run? I > noticed that the documentation you referenced was for 4.2. We are actually > on the cusp of releasing version 4.4, and there is a good chance that a bug > you are seeing in an older version of the TDS has already been fixed. > > > > Regards, > > Lansing Madry > > Unidata > > Boulder, Colorado > > > > Ticket Details > > =================== > > Ticket ID: WUZ-932114 > > Department: Support THREDDS > > Priority: Low > > Status: Open > > > > ________________________________ > This message (and any attachments) is for the recipient only. NERC is subject > to the Freedom of Information Act 2000 and the contents of this email and any > reply you make may be disclosed by NERC unless it is exempt from release > under the Act. Any material supplied to NERC may be stored in an electronic > records management system. > > > Ticket Details > =================== > Ticket ID: WUZ-932114 > Department: Support THREDDS > Priority: Low > Status: Open > Link: > https://www.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=23313 Ticket Details =================== Ticket ID: WUZ-932114 Department: Support THREDDS Priority: Low Status: Open
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