[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDD #OFQ-957923]: Missing NEXRAD data



Hi Chad,

re:
> We use your NEXRAD data here at FlightStats for our weather map overlays.
> We've been getting alerts from our servers that there are missing
> data files.  I was just browsing the catalog and it appears that the
> NEXRAD_Unidata_Reflectivity stream stopped creating data files on 1/13/14.
> Do you have a timeframe when we could expect that stream to resume?

The generating process that creates the content you are trying to
access via a THREDDS catalog had a problem that has now been resolved.
The composite products from the point of the fix on should be available
to you now.  Please let us know if you continue to have problems.

re:
> Here's the URL we're trying to hit:
> 
> http://thredds.ucar.edu/thredds/catalog/grib/nexrad/composite/unidata/NEXRAD_Unidata_Reflectivity-20140115/files/catalog.xml
> 
> And here's the catalog showing the latest updates:
> 
> http://thredds.ucar.edu/thredds/catalog/grib/nexrad/composite/unidata/catalog.html

You should be able to access newly created products again.

re:
> Thanks in advance for any help.

No worries.  We apologize for the data outage.

Cheers,

Tom
--
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: OFQ-957923
Department: Support IDD
Priority: Normal
Status: Closed


NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.