>From: "Tonkin, Martha E." <address@hidden> >Organization: TASC >Keywords: 200304041548.h34Fml7U014385 McIDAS v2002b Hi Martha, >I am unable to download the mcupdate file for the 2002b McIDAS-X fix. >Neither the web download (which cannot connect) nor >the FTP download works. The latter will not allow me to connect using our >UNIDATA account (account name ngtasc) and when >I connect as anonymous, I cannot locate the directory specified in your >documentation, unix/2002/bugfix, either under the root >or under /pub. This has been going on since yesterday. > >Can you help? I am not sure why the web download isn't working for you, but I can quickly address the FTP side. The McIDAS code is available by password protected FTP. The FTP user name and password are not those you receive when you register with the web portal, but, rather, are: user: umcidas pass: XXXXXX directory: unix/2002/bugfix file: mcupdate.tar.Z The web download failure is an unexpected one as I checked the download from the web portal before making my announcement. I just logged onto a university user's machine that I have access to as the user 'mcidas' and started Netscape (tm) with display back to my machine here at the UPC. I logged onto Unidata web portal, my.unidata.ucar.edu, and then successfully downloaded the mcupdate.tar.Z file to the user's machine. Is it possible that you were trying to download to a directory that you don't have write permission for? This is pretty common situation. If this isn't the error you are seeing, can you describe fully what you ran into in the web portal? It will help us determine what may be happening on your system. Thanks in advance... >Thanks. Tom Yoksas >From address@hidden Mon Apr 7 08:25:47 2003 >Cc: address@hidden, > "Alliss, Randall J." <address@hidden>, > "Craddock, Mary Ellen" <address@hidden> Tom, When I try to download via the web, after logging in with our account name (ngtasc) and password, then I click on the link for mcupdate.tar.Z. The browser status shows connecting, the hour glass hangs there for awhile, then I get a message that there is no response from server, or server down. This is trying from both a W2000 box and a Linux box. IIRC we had this problem once before, and it had something to do with DNS on our end, but I cannot recall the details. The command line ftp with the account info you furnished worked fine. Thanks. Martha Tonkin
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