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[LDM #GUQ-669331]: Both Radar and Satellite feeds stopped downloading abruptly



Hi John,

> Package Version: ldm-6.13.6
> Operating System: Cent OS 7.6
> Hardware: Virtual
> Description of problem: Saturday night 0-Z, we lost satellite feeds.  Then, 
> today we lost both satellite () and radar (18:12Z) feeds.
> 
> I verified that neither feed are arriving by ldmadmin watch, but I can see 
> what appears to be normal traffic arriving by watching through tshark tcp 
> port 388.
> 
> A reboot each time fixes the issue for a period of time.

The log file snippet didn't cover the times when you lost the feeds.

I'd like to see if there are any relevant messages from the downstream LDM 
process that received the NIMAGE feed. Would you please send me the output of 
the command "fgrep '[3891]' $HOME/var/logs/ldmd.log". You might have to search 
earlier log files for that process.

Also, do you use GEMPAK?

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: GUQ-669331
Department: Support LDM
Priority: Normal
Status: Closed
===================
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