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[IDD #UWG-237907]: access to idd



Greg,

> Thanks for your response.  Yes, the problem has been resolved.

Glad to hear it.

> Initially our own reverse name lookups were resolving, so we were attempting 
> to solicit help.  Shortly after sending you the message we found that reverse 
> name lookups were not resolving outside our domain or isp hosting service.  
> Upon further scrutiny the problem was found and fixed.  I'd add more detail 
> here, but I'm still awaiting that myself.

Sounds familiar.

> Thanks for your willingness to assist.

No worries. Good luck.

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: UWG-237907
Department: Support IDD
Priority: Normal
Status: Closed
===================
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NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.