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[IDD #UWG-237907]: access to idd



Greg,

> Thanks for your response.  Yes, the problem has been resolved.

Glad to hear it.

> Initially our own reverse name lookups were resolving, so we were attempting 
> to solicit help.  Shortly after sending you the message we found that reverse 
> name lookups were not resolving outside our domain or isp hosting service.  
> Upon further scrutiny the problem was found and fixed.  I'd add more detail 
> here, but I'm still awaiting that myself.

Sounds familiar.

> Thanks for your willingness to assist.

No worries. Good luck.

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: UWG-237907
Department: Support IDD
Priority: Normal
Status: Closed
===================
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