[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[LDM #NAJ-908127]: feed



Hi Erik,

re: send results of 'notifyme -vl- -f ANY -h idd.unidata.ucar.edu'

> On verify1
> 20180912T150153.574569Z notifyme[12460] NOTE notifyme.c:385:main() Starting
> Up: idd.unidata.ucar.edu: 20180912150153.574230 TS_ENDT {{ANY, ".*"}}
> 20180912T150153.574632Z notifyme[12460] NOTE ldm5_clnt.c:460:forn5() LDM-5
> desired product-class: 20180912150153.574230 TS_ENDT {{ANY, ".*"}}
> 20180912T150153.586205Z notifyme[12460] INFO error.c:236:err_log()
> Resolving idd.unidata.ucar.edu to 128.117.140.3 took 0.001597 seconds

The fact that the attempted contact to idd.unidata.ucar.edu went no further than
resolving its IP address shows that the connection attempt did NOT make it to
idd.unidata.ucar.edu.  Given that the firewall for idd.unidata.ucar.edu (and
iddb.unidata.ucar.edu) is open to connections from .gov sites, it is our belief
that the firewall (or intrusion detection software being run) at your site is
blocking the outbound traffic to port 388 on idd.unidata.ucar.edu.

> On verify2
> 
> 20180912T150002.319823Z notifyme[22793] NOTE notifyme.c:385:main() Starting
> Up: idd.unidata.ucar.edu: 20180912150002.319
> 400 TS_ENDT {{ANY, ".*"}}
> 20180912T150002.319930Z notifyme[22793] NOTE ldm5_clnt.c:460:forn5() LDM-5
> desired product-class: 20180912150002.319400
> TS_ENDT {{ANY, ".*"}}
> 20180912T150002.322872Z notifyme[22793] INFO error.c:236:err_log()
> Resolving idd.unidata.ucar.edu to 128.117.140.3 took
> 0.002813 seconds

This output shows the same thing as the output from verify1.

You will need to contact your networking folks and request that they allow
outbound requests to port 388 on our IDD top level relay, idd.unidata.ucar.edu.
While you are at it, you should also request that outbound requests to
port 388 on iddb.unidata.ucar.edu also be opened.

Cheers,

Tom
--
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: NAJ-908127
Department: Support LDM
Priority: Normal
Status: Closed
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.



NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.