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[LDM #CGE-685224]: Texas Tech connection to idd

Bruce,

The wireshark dump has this:

      1 2017-12-15 10:39:16.563050    128.117.140.3         129.118.157.89      
  TCP      78     388→32884 [SYN, ACK] Seq=0 Ack=1 Win=14480 Len=0 MSS=1460 
SACK_PERM=1 TSval=2685230929 TSecr=4959212 WS=256
      2 2017-12-15 10:39:16.611079    128.117.140.3         129.118.157.89      
  TCP      70     388→32884 [ACK] Seq=1 Ack=125 Win=14592 Len=0 
TSval=2685230978 TSecr=4959260
      3 2017-12-15 10:39:17.436585    128.117.140.3         129.118.157.89      
  TCP      94     388→32884 [PSH, ACK] Seq=1 Ack=125 Win=14592 Len=24 
TSval=2685231803 TSecr=4959260
      4 2017-12-15 10:39:17.436620    128.117.140.3         129.118.157.89      
  TCP      70     388→32884 [RST, ACK] Seq=25 Ack=125 Win=14592 Len=0 
TSval=2685231803 TSecr=4959260
      5 2017-12-15 10:39:18.207817    128.117.140.3         129.118.157.89      
  TCP      58     388→32884 [RST] Seq=25 Win=0 Len=0

A reset (RST) packet from 128.117.140.3 would definitely cause the connection 
to close.

I tried a reverse DNS lookup on 129.118.157.89 and got nothing. That's the 
problem. Our LDM server is trying to convert the IP address associated with the 
incoming connection into a fully-qualified hostname to match against the ALLOW 
entries the LDM configuration-file. The conversion can't be done because your 
system doesn't have a DNS entry.

Tell your network administrator to add a DNS entry for your LDM host's IP 
address. Once that's done, things should work.

> Perhaps this will help?  Attached are two wireshark reports... one of which
> is in plain text if necessary  Also included is a portion of the log file
> when the connection went down.  ldmping still reports no access to
> idd.unidata.ucar.edu.
> 
> 20171213T071035.923494Z idd.unidata.ucar.edu[25663] NOTE
> svc_tcp.c:358:readtcp() EOF on socket 5
> 20171213T071035.923507Z idd.unidata.ucar.edu[25663] NOTE
> one_svc_run.c:95:one_svc_run() one_svc_run(): RPC layer closed connection
> 20171213T071035.923512Z idd.unidata.ucar.edu[25663] NOTE
> ldm_config_file.c:841:requester_exec() Log messages flushed
> 20171213T071035.923520Z idd.unidata.ucar.edu[25663] NOTE
> error.c:236:err_log() Connection to upstream LDM closed: pid=28607
> 20171213T071036.273487Z idd.unidata.ucar.edu[25664] NOTE
> svc_tcp.c:358:readtcp() EOF on socket 6
> 20171213T071036.273502Z idd.unidata.ucar.edu[25664] NOTE
> one_svc_run.c:95:one_svc_run() one_svc_run(): RPC layer closed connection
> 20171213T071036.273507Z idd.unidata.ucar.edu[25664] NOTE
> ldm_config_file.c:841:requester_exec() Log messages flushed
> 20171213T071036.273515Z idd.unidata.ucar.edu[25664] NOTE
> error.c:236:err_log() Connection to upstream LDM closed: pid=28603
> 20171213T071036.635618Z idd.unidata.ucar.edu[25662] NOTE
> svc_tcp.c:358:readtcp() EOF on socket 5
> 20171213T071036.635636Z idd.unidata.ucar.edu[25662] NOTE
> one_svc_run.c:95:one_svc_run() one_svc_run(): RPC layer closed connection
> 20171213T071036.635645Z idd.unidata.ucar.edu[25662] NOTE
> ldm_config_file.c:841:requester_exec() Log messages flushed
> 20171213T071036.635654Z idd.unidata.ucar.edu[25662] NOTE
> error.c:236:err_log() Connection to upstream LDM closed: pid=28602

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: CGE-685224
Department: Support LDM
Priority: Normal
Status: Closed
===================
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