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[Support #GHG-536605]: Fwd: ldm-relay1 problems



Hi Donna,

Steve and I would like to talk to you this afternoon while you are logged onto
earthdata.  My phone number is 303.497.8642, and Steve's is 303.497.8648.
I may have to leave the office in the next 15 minutes or so (to checkup on
our GOES-R satellite dish installation up at the NCAR Mesa Lab), but Steve
should be here until 4 pm MST.

One of the things that we will be asking you to do is:

- on earthdata run:

  ps -u ldm
  cat ~ldmd.pid

  What we are interested in seeing is if the lead LDM server (ldmd) is
  (still) running.  The netstat output you sent doesn't show an LDM
  LISTENing on port 388, and this should mean that the lead 'ldmd'
  process has exited.

- get you to look through the LDM log file to see if there are any
  indications of why things are not working


Cheers,

Tom
--
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Unidata User Support                                    UCAR Unidata Program
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address@hidden                                   Boulder, CO 80307
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Ticket Details
===================
Ticket ID: GHG-536605
Department: Support LDM
Priority: Normal
Status: Closed
===================
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NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.