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[LDM #JVL-338180]: support?



David,

The information you sent looks OK.

Why do you say the LDM isn't functioning properly?

> Hi - See below.  Thanks.
> 
> Become the LDM user in their home directory and send me the output of the 
> following commands:
> 
> uname -a
> 
> Linux xxx.xxx.xxx 2.6.32-573.7.1.el6.x86_64 #1 SMP Thu Sep 10 13:42:16 EDT 
> 2015 x86_64 x86_64 x86_64 GNU/Linux
> 
> ls -l
> 
> address@hidden ldm]$ pwd
> /app/ldm
> address@hidden ldm]$ ls -l
> total 21968
> lrwxrwxrwx 1 root root       11 Mar 13  2015 bin -> runtime/bin
> -rw-rw-r-- 1 ldm  ldm      2825 Apr 17  2015 commands.txt
> -rw-rw-r-- 1 ldm  ldm      2543 Mar 20  2015 commands.txt~
> -rwxr-xr-x 1 root root     3987 Mar 17  2015 copy_back.sh
> drwxr-sr-x 2 root root    12288 Mar 17  2015 decoders
> -rw-rw-r-- 1 ldm  ldm   2462029 Mar 16 23:50 du_dump.log
> drwxrwxr-x 2 ldm  ldm      4096 Mar 16 08:19 etc
> lrwxrwxrwx 1 root root       15 Mar 13  2015 include -> runtime/include
> drwxrwxr-x 6 ldm  ldm      4096 Mar 13  2015 ldm-6.12.7
> -rw-rw-r-- 1 root ldm     12970 Mar 12  2015 ldmd_debug.log
> -rw-rw-r-- 1 ldm  ldm         6 Mar 16 08:23 ldmd.pid
> lrwxrwxrwx 1 root root       11 Mar 13  2015 lib -> runtime/lib
> -rw-rw-r-- 1 ldm  ldm  19934484 Mar 12  2015 pqact_debug.log
> lrwxrwxrwx 1 ldm  ldm        10 Mar 12  2015 runtime -> ldm-6.12.7
> lrwxrwxrwx 1 root root       13 Mar 13  2015 share -> runtime/share
> -rw-rw-r-- 1 ldm  ldm      9849 Mar 12  2015 strace_dump_1.txt
> -rw-rw-r-- 1 ldm  ldm      9856 Mar 12  2015 strace_dump.txt
> drwxrwxr-x 2 ldm  ldm      4096 May  7  2015 util
> drwxrwxr-x 5 ldm  ldm      4096 Mar 16 08:23 var
> 
> echo $PATH
> 
> address@hidden ldm]$ echo $PATH
> /app/ldm/decoders:/app/ldm/util:/app/ldm/runtime/bin:/usr/lib64/qt-3.3/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin:/var/cfengine/bin:/opt/common/bin
> 
> ldmadmin config
> 
> address@hidden ldm]$ ldmadmin config
> 
> hostname:              xxx.xxx.xxx
> os:                    Linux
> release:               2.6.32-573.7.1.el6.x86_64
> ldmhome:               /app/ldm
> LDM version:           6.12.7
> PATH:                  
> /app/ldm/ldm-6.12.7/bin:/app/ldm/decoders:/app/ldm/util:/app/ldm/runtime/bin:/usr/lib64/qt-3.3/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin:/var/cfengine/bin:/opt/common/bin
> LDM conf file:         /app/ldm/etc/ldmd.conf
> pqact(1) conf file:    /app/ldm/etc/pqact.conf
> scour(1) conf file:    /app/ldm/etc/scour.conf
> product queue:         /app/ldm/var/queues/ldm.pq
> queue size:            1000M bytes
> queue slots:           default
> reconciliation mode:   do nothing
> pqsurf(1) path:        /app/ldm/var/queues/pqsurf.pq
> pqsurf(1) size:        2M
> IP address:            0.0.0.0
> port:                  388
> PID file:              /app/ldm/ldmd.pid
> Lock file:             /app/ldm/.ldmadmin.lck
> maximum clients:       256
> maximum latency:       3600
> time offset:           3600
> log file:              /app/ldm/var/logs/ldmd.log
> numlogs:               7
> log_rotate:            1
> netstat:               /bin/netstat -A inet -t -n
> top:                   /usr/bin/top -b -n 1
> metrics file:          /app/ldm/var/logs/metrics.txt
> metrics files:         /app/ldm/var/logs/metrics.txt*
> num_metrics:           4
> check time:            1
> delete info files:     0
> ntpdate(1):            /usr/sbin/ntpdate
> ntpdate(1) timeout:    5
> time servers:          ntp.ucsd.edu ntp1.cs.wisc.edu ntppub.tamu.edu 
> otc1.psu.edu timeserver.unidata.ucar.edu
> time-offset limit:     10
> 
> regutil
> 
> address@hidden ldm]$ regutil
> /delete-info-files : 0
> /hostname : xxx.xxx.xxx
> /insertion-check-interval : 300
> /reconciliation-mode : do nothing
> /check-time/enabled : 1
> /check-time/limit : 10
> /check-time/warn-if-disabled : 1
> /check-time/ntpdate/command : /usr/sbin/ntpdate
> /check-time/ntpdate/servers : ntp.ucsd.edu ntp1.cs.wisc.edu ntppub.tamu.edu 
> otc1.psu.edu timeserver.unidata.ucar.edu
> /check-time/ntpdate/timeout : 5
> /metrics/count : 4
> /metrics/file : /app/ldm/var/logs/metrics.txt
> /metrics/files : /app/ldm/var/logs/metrics.txt*
> /metrics/netstat-command : /bin/netstat -A inet -t -n
> /metrics/top-command : /usr/bin/top -b -n 1
> /log/count : 7
> /log/file : /app/ldm/var/logs/ldmd.log
> /log/rotate : 1
> /pqsurf/config-path : /app/ldm/etc/pqsurf.conf
> /pqsurf/datadir-path : /app/ldm/var/data
> /scour/config-path : /app/ldm/etc/scour.conf
> /surf-queue/path : /app/ldm/var/queues/pqsurf.pq
> /surf-queue/size : 2M
> /server/config-path : /app/ldm/etc/ldmd.conf
> /server/enable-anti-DOS : TRUE
> /server/ip-addr : 0.0.0.0
> /server/max-clients : 256
> /server/max-latency : 3600
> /server/port : 388
> /server/time-offset : 3600
> /queue/path : /app/ldm/var/queues/ldm.pq
> /queue/size : 1000M
> /queue/slots : default
> /pqact/config-path : /app/ldm/etc/pqact.conf
> /pqact/datadir-path : /app/ldm/var/data

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: JVL-338180
Department: Support LDM
Priority: Normal
Status: Closed


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