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[LDM #UWP-301248]: LDM Connection problem



Hi Michael and Jerry,

Michael said:
> Here is what I got:
> 
> address@hidden: ~/ldm/etc]$ notifyme -vl- -h fred.ssec.wisc.edu
> Aug 17 20:43:37 notifyme[16725] NOTE: Starting Up: fred.ssec.wisc.edu: 
> 20120817204337.637 TS_ENDT {{ANY,  ".*"}}
> Aug 17 20:43:37 notifyme[16725] NOTE: LDM-5 desired product-class: 
> 20120817204337.637 TS_ENDT {{ANY,  ".*"}}
> Aug 17 20:43:37 notifyme[16725] INFO: Resolving fred.ssec.wisc.edu to 
> 128.104.109.245 took 0.035305 seconds
> Aug 17 20:44:27 notifyme[16725] NOTE: LDM-5 desired product-class: 
> 20120817204337.637 TS_ENDT {{ANY,  ".*"}}
> Aug 17 20:44:27 notifyme[16725] INFO: Resolving fred.ssec.wisc.edu to 
> 128.104.109.245 took 0.001192 seconds
> Aug 17 20:45:17 notifyme[16725] NOTE: LDM-5 desired product-class: 
> 20120817204337.637 TS_ENDT {{ANY,  ".*"}}
> Aug 17 20:45:17 notifyme[16725] INFO: Resolving fred.ssec.wisc.edu to 
> 128.104.109.245 took 0.005289 seconds
> Aug 17 20:46:07 notifyme[16725] NOTE: LDM-5 desired product-class: 
> 20120817204337.637 TS_ENDT {{ANY,  ".*"}}
> Aug 17 20:46:07 notifyme[16725] INFO: Resolving fred.ssec.wisc.edu to 
> 128.104.109.245 took 0.001376 seconds
> Aug 17 20:46:37 notifyme[16725] NOTE: exiting

This 'notifyme' output confirms that Michael's LDM is not able to contact
fred.ssec.wisc.edu.  Since there is no denying of the connection attempt
indication, I feel safe in saying that it is not a case of the feed
request being denied. It does not, however, say where the problem actually
is.

Given Jerry's comment about other NOAA sites being able to feed from 
fred.ssec.wisc.edu,
I would guess that the problem is on Michael's machine or in his environment and
either case would point at a firewall blocking outgoing requests to port 388.  
We
have seen this with other NOAA LDM installations.

re:
> If this is a problem on my end, it will have to wait until Monday as most
> of NCO is gone for the weekend due to being overworked with the move.

OK.

re:
> On the plus side, my ldmd and pqact entries should be ready to go when this
> problem is resolved.

Yup, I'm glad you noticed this :-)

re:
> Thank you for the help!

No worries.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: UWP-301248
Department: Support LDM
Priority: Normal
Status: Closed


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