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[LDM #ZOC-298338]: Missing data problems



Hi Mark,

re:
> Hi Tom.  I'll be a little more detailed with my reply tomorrow, but I
> wanted to point out that the time shift is known and ntpdate is run once
> a day early morning to reset the clock properly.

Our experience is that it is much better to keep the clock synchronized using
ntpd than running ntpdate out of cron.  This is especially true on systems
where LDM connections break and get reestablished.

> I am at a loss to
> explain why LDM2 isn't doing the same thing since they are identical
> systems.

We are unable to login to LDM2 using the login info you provided previously
from LDM1... are you saying that the clock on LDM2 is much worse than on
LDM1?

Do you know what version of the LDM NCDC is running?  There is possibility that
the from time in the request from NCDC is causing the full set of data to not
be requested.  If NCDC is running a version of the LDM previous to 6.5.0, it
is possibly the source of the problem being seen.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: ZOC-298338
Department: Support LDM
Priority: Urgent
Status: Closed


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