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[LDM #PNL-985883]: Trouble receiving WSI push data with LDM 6.4.5



Arthur,

> Yesterday, I switched our incoming WSI feed (which is pushed via some old
> LDM software from WSI) to a new machine running LDM 6.4.5.  Previously it
> was running on an older machine running LDM 6.0.15.  After the switch, the
> data reception from WSI became very intermittent (nowrad's were
> consistently every 5 minutes before the switch, now they vary averaging
> 10-15 minutes between images).  Can you think of any reason why this might
> occur and what I can do to fix it, or will I have to contact WSI?  Any
> insights on what the problem might be on their end?

Is there anything in your LDM log file about this issue?

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: PNL-985883
Department: Support LDM
Priority: Normal
Status: Closed


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