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20020213: [Fwd: Re: [Fwd: 20020207: missing products]]

>From: Harry Edmon <address@hidden>
>Organization: U. Washington
>Keywords: 200202112021.g1BKLkx24875 LDM

Harry,

>Well - changing the cable did not work.  I will now try changing the
>NIC card.  But I still think something else is going on here.

Is there a possibility that you could give us logons to sunny and air?
Mike is back in the office after fighting off a nasty bug, and he would
appreciate being able to get onto these machines to do some
troubleshooting.  -- root access would be very useful --  Since sending
this kind of information by email is not a good idea (sic), you can
call and leave the info on either Mike's or my voicemail:

yoksas:  303.497.8642
schmidt: 303.497.8688

By the way, the offer of logging on to troubleshoot is not entirely
altruistic.  We have noticed that U Wash machines were causing a
problem with LDM relaying of CONDUIT data on motherlode; load averages
were ramping up to around 20 for extended periods of time.  This is one
of the main reasons that Chiz asked you to change your feed to thelma
(share the pain as it were).  So, the sooner we can figure out what is
happening on your systems, the sooner (hopefully) that we will see a
decrease in the load averages on the machine(s) feeding them.

Thanks in advance...

Tom

>> >From: Harry Edmon <address@hidden>
>> >Organization: U. Washington
>> >Keywords: 200202112021.g1BKLkx24875 LDM
>> 
>> Hi Harry,
>> 
>> As openers, I have been following your interchange with Anne with great
>> interest.
>> 
>> >Another bit of news - I am running ldmping on both air89 and sunny89 (they 
> are
>> >pinging each other).  None of the pings are more than 0.5 seconds, and yet 
> I
>> >still see the time out on a MCIDAS product.  I'm beginning to think  this i
> s
>> >something other than a network issue.
>> 
>> Given that we can ping/ldmping sunny89, but not air89, and given that
>> you see RPC timeouts on your local net, I came to the exact opposite
>> conclusion: it sounds like a hardware problem there.
>> 
>> Chiz and I were chatting about what was going on, and we agreed that a
>> useful test would be to swap the switch (router) connections for
>> sunny89 and air89 (we have a setup that makes this sort of network port
>> swapping easy; you may not).  If you start seeing problems on sunny89
>> it would mean that the problem is in the switch (e.g., bad port).  If
>> the problem continues with air89, it means that the problem is in
>> either the cabling to the box, or in the NIC installed in it.
>> 
>> What do you think?
>> 
>> Tom
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>
>
>-- 
>Dr. Harry Edmon                        E-MAIL: address@hidden
>206-543-0547                           address@hidden
>Dept of Atmospheric Sciences   FAX:    206-543-0308
>University of Washington, Box 351640, Seattle, WA 98195-1640
>