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[IDV #LMC-856382]: Graphics are wrong

> Full Name: Anastasia Pagones
> Email Address: address@hidden
> Organization: University of Denver
> Package Version: 6.0u1 build date:2021-07-29 17:09 UTC
> Operating System: Windows 10
> Hardware: Java: home: C:\Program Files\IDV_6.0u1\jre version: 1.8.0_282 
> j3d:1.6.1 fcs fcs
> Description of problem: Map view looks like attached image on startup, and 
> when trying to change display colors, the white background displays get rid 
> of the green lines but the map lines are still wrong and illegible when 
> trying to read any data on the map. Works perfectly when accessed through the 
> university vmware on the same computer, but just not on this download. Have 
> Windows 64 downloaded, and I am unable to access and download the Windows 32 
> version to test it. How am I able to fix this?
> 
> 
Hi Anastasia,

I think this is the problem with the video card driver, if you update the 
driver the problem might be gone.
It is likely there are two video cards in your system, when you run VMware the 
system invokes one of
them (likely the one build in with  CPU). So I wonder if you can disable the 
other one and give it a try.

In the white bg display, could you send a screenshot of the map lines problem?

Yuan


Ticket Details
===================
Ticket ID: LMC-856382
Department: Support IDV
Priority: Normal
Status: Open
===================
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