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[IDV #GJA-325721]: IDV 6.0u1 fails to launch at start-up



> Hi Yuan,
> 
> No, this is a 64-bit Dell Latitude 5410.
> 
> Scott
> 

It is very confusing. The IDV package has its own JRE package and the error 
message showing it is looking
for a 32-bit java JRE under " C:\Program Files (x86)\Java\jre1.8.0_301". 

I would suggest you remove and reinstall the IDV, and make sure it is installed 
at " C:\Program Files\".

Yuan
> address@hidden> wrote:
> 
> > > Full Name: Scott Stephens
> > > Email Address: address@hidden
> > > Organization: NOAA/NESDIS/National Centers for Environmental Information
> > > Package Version: 6.0 build date:2021-07-08 21:25 UTC
> > > Operating System: Windows 10
> > > Hardware: Java: home: C:\Program Files (x86)\Java\jre1.8.0_301 version:
> > 1.8.0_301 j3d:1.6.0-pre10-daily-experimental daily
> > > Description of problem: I am getting this error at program launch. Any
> > ideas for a remedy? Thanks......
> > > ------------------------------------
> > > java.lang.UnsatisfiedLinkError: Can't load library: C:\Program
> > Files\IDV_6.0u1\natives\windows-amd64\\gluegen_rt.dll
> > > at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1820)
> > > at java.lang.Runtime.load0(Runtime.java:810)
> >
> > Hi Scott,
> >
> > We no longer support 32-bit window OS in and after the 6.0 release. I
> > wonder if your window system is still 32 bit.
> >
> > Yuan
> >
> > Ticket Details
> > ===================
> > Ticket ID: GJA-325721
> > Department: Support IDV
> > Priority: Normal
> > Status: Open
> > ===================
> > NOTE: All email exchanges with Unidata User Support are recorded in the
> > Unidata inquiry tracking system and then made publicly available through
> > the web.  If you do not want to have your interactions made available in
> > this way, you must let us know in each email you send to us.
> >
> >
> 
> --
> Scott E. Stephens
> Meteorologist --- User Engagement Group
> NOAA’s National Centers for Environmental Information (NCEI)
> Climatic Science and Services Division (CSSD)
> 151 Patton Avenue, Asheville, NC USA 28801-5001
> V: 828-271-4800  /  E-Mail: address@hidden
> http://www.ncdc.noaa.gov
> To be kept aware of NCEI planned and unplanned Outages see:
> https://www.ncei.noaa.gov/alerts
> To be kept aware of changes to NCEI and NESDIS' products and services, see:
> https://www.nesdis.noaa.gov/content/notice-changes
> Problems with FTP? See:  https://www.ncei.noaa.gov/news/NOAA-FTP-Transition
> 
> 


Ticket Details
===================
Ticket ID: GJA-325721
Department: Support IDV
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.