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[IDV #GLE-737476]: IDV Tutorial plugin problems

> Hello,
> I am teaching remotely and I am trying to guide my students through Tutorial. 
> I am not sure if this is the error that they will encounter too. Some have 
> Windows computers, some have Macs (Pre-2021 models with Intel processors).
> 
> I freshly installed IDV 5.7 and tried to run it with Tutorial plugin to start 
> in Tutorial mode as described in step 4 at:
> https://www.unidata.ucar.edu/software/idv/docs/workshop/installandstart/FirstStart.html
> 
> The error I get is attached in the screenshot. I'm running it on Windows 10. 
> BTW, I tried to submit the Support Form but submit button doesn't work (or at 
> least doesn't show the form as being sent after I click the Submit button.
> After clicking OK in Error notification window, IDV starts but not in the 
> Tutorial Mode. After trying to install the tutorial plugin via Tools -> 
> plugin manager the same error occurs.
> 
> Could you please help me resolve these errors?
> 
> Best regards,
> -Mario Majcen
> 
> 
> 
> [cid:image003.png@01D6F87F.E8D61E90]
> 
> Mario Majcen, Ph.D.
> Associate Professor of Atmospheric Science
> Meteorology Program Director Cal U 
> Meteorology<https://www.calu.edu/academics/undergraduate/bachelors/meteorology/index.aspx>
> Department of Mathematics and Physical Sciences
> Pronouns: he / him / his
> 
> California University of Pennsylvania
> 250 University Ave., Campus Box 55
> California, PA 15419-1394
> phone: 724-938-5371  |  Twitter: @wxmario<https://twitter.com/wxmario>
> address@hidden<mailto:%address@hidden>  |  www.calu.edu<http://www.calu.edu/>
> 
> 
> ________________________________

Hi Mario,

The error message in the attached file looks like the problem of writing 
permission in the .unidata folder on your computer. I tested IDV 5.7  and 5.7u1 
in my home office to submit
Support Form and not seeing any problem.

I am wondering if there are some issues with your installation. Could you try 
to load one or two bundles under the Bundle drop-down menu?

By the way, I am also available to provide a few ZOOM classes for the IDV 
tutorial if you interest.

Yuan

Yuan

Ticket Details
===================
Ticket ID: GLE-737476
Department: Support IDV
Priority: Normal
Status: Open
===================
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