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[IDV #CCC-568714]: idv can't open



> Full Name: Rahan Ozturk
> Email Address: address@hidden
> Organization: istanbul technical university
> Package Version: idv 5.7
> Operating System: windows 10
> Hardware: 8 gm ram
> Description of problem: hello,
> I've recently installed idv 5.7. it did work smoothly. After I tried to 
> over-capacity work for my computer I forced to quit by task manager. Then, I 
> couldn't manage to open idv again. I've restarted my comp, 
> uninstalled-reinstalled idv even tried to delete files in Regedit which I 
> couldn't find anything. When I try to open idv, a new window that I familiar 
> with previously, opens and closes quickly and nothing further. I'd like to 
> have a presentation on Wednesday using idv and I need some help. Thank you. 
> Windows 10, 8 gm ram.
> 
> 
The "opens and closes quickly" looks like the video card driver needs to be 
updated. But, you can run the IDV 5.7 before makes it
a little confused. Please give a try, and also move the .unidata folder away to 
see if you can get the IDV back.


Yuan

Ticket Details
===================
Ticket ID: CCC-568714
Department: Support IDV
Priority: Normal
Status: Open
===================
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NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.