> Hi Brian and Yuan, > Regarding your last e-mail, here is a re-send of the last message I sent on > the subject. I have not heard back from anyone since, and have no solution > to the problems. I welcome any new information. > Thanks > Nico Ok, the solution in the FAQ seemed to be outdated, we can reproduce this on Sean's machine. The new solution is still brought up the java.exe, and on the Compatibility tab, click on the "Change high DPI settings", select System (Enhanced) on the "high DPI scaling override". Let us know if this can work, I am going to update the FAQ if I can get your verification on this solution. Yuan > > On Tuesday, July 23, 2019, 3:15:07 PM EDT, Nicolas Bennet <address@hidden> > wrote: > > Hi Yuan, > 1. Unfortunately, the FAQ solution does not work on my Dell XPS 13, as shown > in the attached photo. I checked the "Disable display scaling on high DPI > settings" option, applied the change, and restarted the IDE, but as you can > see, the font is still tiny. > 2. The good news is that the Mapes IDV Collection -can- be loaded from the > Plug-in Manager on my Windows machine. HOWEVER, it still does not load > through the Plug-In Manager on the Ubuntu 18 machine. I still get the > "filename too long" error we discussed in previous e-mails. Should I submit > that under the original ticket number, or is this e-mail enough to go on? I > think the fact that it works on Windows and continues to fail on the Ubuntu > implementation might be a good clue. > Thanks for your continued support! > Nico 860-460-6954 > > On Sunday, July 21, 2019, 8:39:21 PM EDT, Unidata IDV Support > <address@hidden> wrote: > > Yes, this is a solution in the FAQ: > > https://www.unidata.ucar.edu/software/idv/docs/userguide/Faq.html#hresolutiondisplay > > > Yuan > > address@hidden> wrote: > > > New Ticket: IDV graphics unreadable on high-res screen > > > > Yuan, is there a fix yet for having the IDV graphics resolution set by the > > screen? > > Brian > > > > > > On Jul 21, 2019, at 5:55 PM, Nicolas Bennet <address@hidden > > <mailto:address@hidden>> wrote: > > > > I did get the IDV to install on a Dell XPS 13 with a very high > > resolution display but the text was too small to read (apparently a problem > > a lot of people have had with Java, but none of the fixes on StackExchange > > and other internet sites worked for me). > > Nico 860-460-6954 > > > > > > address@hidden<mailto:address@hidden>> wrote: > > > > > > It is now an official Idv plugin: from a recent Idv, use Tools->plugin > > manager, under miscellaneous plugins I think. > > > > Let me know if it works! It is all still running and available. > > > > Brian Mapes > > This message was typed on a cell phone, please forgive its terseness and > > any errors. > > \ > > > > > > > > Ticket Details > > =================== > > Ticket ID: WRR-219353 > > Department: Support IDV > > Priority: Normal > > Status: Open > > Link: > > https://andy.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=30557 > > =================== > > NOTE: All email exchanges with Unidata User Support are recorded in the > > Unidata inquiry tracking system and then made publicly available through > > the web. If you do not want to have your interactions made available in > > this way, you must let us know in each email you send to us. > > > > > > > > Ticket Details > =================== > Ticket ID: WRR-219353 > Department: Support IDV > Priority: Normal > Status: Open > =================== > NOTE: All email exchanges with Unidata User Support are recorded in the > Unidata inquiry tracking system and then made publicly available through the > web. If you do not want to have your interactions made available in this > way, you must let us know in each email you send to us. > > > > Ticket Details =================== Ticket ID: WRR-219353 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.
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