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[IDV #ZLG-717150]: 20190611: GOES-16 GLM lightning usage



Hi Juan,

Sorry for taking so long to get back to you!

re:
> Hi, and yes maybe i am the android you are looking for.

OK, maybe.

re:
> Let me explain, in El Salvador we are using McV to produce operative
> satellite imagery (http://srt.marn.gob.sv/sat2/vis5/SAT/imagen.html and
> http://srt.marn.gob.sv/sat2/ir1/SAT/imagen.html) but we dont have a GLM
> product yet.

OK, so the issue I wrote you about is not being caused by you or anyone
else where you work.

re:
> We have routines with McV 7 running every 5 minutes to get El
> Salvador high resolution band02 and band14 images only, Those routines look
> into lead.unidata.ucar.edu/RTGOESR/ for the bands data.

OK.  What is the IP address of your machine?

re:
> If i understand
> correctly we need to upgrade McV to 8 version or maybe use IDV in the
> lastest version,

The GLM support is included with the latest versions of the IDV, but
not in McV... yet.

re:
> in case to use IDV maybe it takes me some time to migrate
> all the routines from McV to IDV.

I understand.

re:
> Are you sure that you see the issue in
> GLM?

Yes.  In the version of the IDV prior to v5.6, there was a bug that would cause
the IDV to make GLM requests once-per-second.  As you might imagine, this was
causing unwanted load on lead.unidata.ucar.edu.

re: 
> I repeat, we dont have routines for GLM yet and in that case maybe i
> am not the andro are you looking for.

OK.  I appreciate you letting us know.

The IP address and name of the machine we see causing a problem is:

138.219.13.90 <-> 138-219-13-90.reverse.cablecolor.com.sv

I realize that this looks like a private user (cablecolor.com.sv), but I
was unsure who is providing the network for the El Salvador Weather
Service/Met Office.

If you have _any_ insights who might be associated with the IP address
above, we would be delighted to hear who this might be so we can contact
them to upgrade their IDV to the latest version available.

Thanks for your reply!

Cheers,

Tom
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Ticket Details
===================
Ticket ID: ZLG-717150
Department: Support IDV
Priority: High
Status: Closed
===================
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NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.