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[IDV #DAZ-197183]: IDV very slow response time in map pane upon zooming or translating



> Hi,
> 
> Hopefully we can finally pin down the problem.
> 
> PC SPECS:
> - Windows 10 x64 (fairly-recent fresh install)
> - Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, 1801 Mhz, 2 Core(s), 4 Logical 
> Processor(s)
> - 4GB RAM
> - Intel HD Graphics 4000 (up-to-date drivers)
> - Java 64 bit (V8 Update 201; build 1.8.0_201-b09)
> - Plenty of free hard-drive space
> 
> DESCRIPTION:
> - I used to be able to use Unidata programs with no problems, but for over a 
> year now, Iâve rarely been able to use Unidata IDV due to it responding 
> very slowly. This same problem occurs in AWIPS and McIDAS-V, whereas before, 
> they were working fine also. After starting IDV, with no data being loaded, 
> any attempt to zoom or translate results in a significant delayed response 
> (upwards of 5+ seconds for one action).
> 
> INVESTIGATIVE STEPS/REMEDIES IâVE TRIED:
> - Uninstalling/Reinstalling
> - Installing an older version (that was released at a time I know that it was 
> working properly)
> - Temporarily disabling Anti-Virus (Windows Defender)
> - The program is allowed through the Windows Firewall
> - Disabling all background maps (no improvement)
> - Creating a new map pane
> - Deleting the .unidata folder in my Users/<username> folder before running
> - In preferences, modified rendering and data-reading thread counts
> - Tried adding â-Dprism.order=swâ to the batch file (wasnât 100% sure 
> what it would do, just tried it though)
> - Changing to D3D Rendering for Java3D via the batch file (Console then 
> states: âJava 3D: Unrecognized renderer: d3dâ)
> 
> If there is anything else recommended to try, Iâd appreciate the help.
> 
> Thanks,
> Kyle
> 
> Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10
> 
> 
> 
Hi Kyle,

Did you check the memory allocation? You can try to set it to around 1G to see 
if any improvement.

Other than that, this computer is old and with window 10 on it, probably not 
much left for the application.

Yuan

Ticket Details
===================
Ticket ID: DAZ-197183
Department: Support IDV
Priority: High
Status: Closed
===================
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NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.