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[IDV #YSJ-212851]: no metars



Can you give me more details about the METAR outage you've experienced?

What time did you experience the outage?  What sever were you using?

Unidata IDV Support

address@hidden> wrote:

> New Client Reply: no metars
>
>
>
>
>
>
>     Tom,
>     Looks like this problem has returned.
>
>      Bill
>
>
>     On 3/14/2018 2:27 PM, Unidata IDV
>       Support wrote:
>
>
>       Hi Bill,
>
> re:
>
>
>         I've been trying to access metars from the IDV dashboard for
> several
> days, from different servers, with no luck. Keep getting 'no data
> available'. Please let me know what's happening and if this info is
> available online. Thanks.
>
>
>
> We just found out that the McIDAS-X decoders on adde.ucar.edu (which
> is currently pointing to atm.ucar.edu) stopped working several days
> ago when the system ran out of shared memory.  I have cleaned up the
> problem and restarted the LDM, and data is once again being decoded.
>
> We operate more than one ADDE server where POINT, IMAGE, GRID and
> TEXT data can be accessed:
>
> adde.ucar.edu          (currently pointing to atm.ucar.edu to offload the
> machine
>                        so we can do an hardware upgrade)
> atm.ucar.edu
> adde.ssec.wisc.edu
> lead.unidata.ucar.edu
>
> Switching to point at one of the other servers should get you going.
>
> Cheers,
>
> Tom
> --
> ************************************************************
> ****************
> Unidata User Support                                    UCAR Unidata
> Program
> (303) 497-8642                                                 P.O. Box
> 3000
> address@hidden                                   Boulder, CO
> 80307
> ------------------------------------------------------------
> ----------------
> Unidata HomePage                       http://www.unidata.ucar.edu
> ************************************************************
> ****************
>
>
> Ticket Details
> ===================
> Ticket ID: YSJ-212851
> Department: Support IDV
> Priority: Normal
> Status: Closed
> ===================
> NOTE: All email exchanges with Unidata User Support are recorded in the
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>
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>
> Ticket Details
> ===================
> Ticket ID: YSJ-212851
> Department: Support IDV
> Priority: Normal
> Status: Open
> Link:  https://andy.unidata.ucar.edu/esupport/staff/index.php?_m=
> tickets&_a=viewticket&ticketid=29187



Ticket Details
===================
Ticket ID: YSJ-212851
Department: Support IDV
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.



NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.