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[IDV #YLM-539767]: IDV Keeps Crashing Upon Opening



Hi Dan,

Can you give us more information on what error message you see and what is your
operating system? (A screenshot or even movie capture of the error could be
useful.)

I can see from a previous support inquiry you sent in December that you were
successfully running the IDV 5.3 (the latest stable version) on Windows 7.

What has changed?

Best,

Unidata IDV Support


> Support folks,
> 
> I am having problems opening IDV 5.3.  It will open at first, but before
> the files are finished loading or I can load any packages, the program
> crashes and closes.  I have tried uninstalling and reinstalling to be sure
> that I have the most recent version, but I get the same problem.
> 
> Please advise.
> 
> Thanks,
> 
> 
> --
> 
> *Dan Welsh*
> *Air Quality Meteorologist*
> *Meteorology and Prescribed Fire Unit*
> 
> *Technical Services Program*
> 
> 
> *303-692-3239*
> address@hidden <address@hidden>*
> 
> 


Ticket Details
===================
Ticket ID: YLM-539767
Department: Support IDV
Priority: Normal
Status: Closed
===================
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NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.