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[IDV #MKR-443485]: stereo support on idv 5.0

Hi Al,

That's good news about 3d stereo. Thanks for letting us know.

I am surprised by what you are saying concerning 5.3u1 and Windows 10. I thought
this issue was resolved (if it is the same issue I am thinking of). Can you
double check a few things for me. Please make sure you are downloading the
latest 5.3u1 nightly

www.unidata.ucar.edu/downloads/idv/nightly/index.jsp

Also on your window 10 system please move your .unidata directory out of the way
which should be in \Users\<username>.

When you go to the Help --> About, System Tab, the Java version should be:
1.8.0_51.

Please keep us up-to-date on your progress.

Best,

Unidata IDV Support


> Hi,
> 
> You are correct, I really meant version 5.3u1.
> 
> Yes, stereo is working again - this was great news for me as well, since I
> get to use new features such as the improved interactive float tracking in
> the immersive environment.
> 
> I did try the nightly build just now, and it still hangs on my Windows 10
> machine - that is, it installs, but when I try to start IDV, it hangs at
> the "loading defaults" stage.
> 
> I just submitted a proposal to NOAA, to work on blending immersive IDV with
> GPU-accelerated float tracking via Jython. We'll see if they're interested!
> 
> Best,
> Al Hermann
> 
> address@hidden> wrote:
> 
> > Hi Al,
> >
> > I was out of the country when you last wrote. First a point of
> > clarification. You mention "3.5u1" but you really mean 5.3u1, correct? Also
> > confirming that stereo is working for you again. Is that true? If so, that
> > would
> > be a long standing issue that is resolved so that would be a piece of good
> > news. Lastly, please also try the 5.3u1 nightly release on your Windows 10
> > system.
> >
> > Please keep us up-to-date on your progress.
> >
> > Best,
> >
> > Unidata IDV Support
> >
> >
> > > > Hi support,
> > > >
> > > > I am still finding that the latest version of IDV will not run on my
> > > > desktop (but runs just fine on my laptop).
> > > >
> > > > My desktop machine is indeed Windows 10 Enterprise (with the
> > Anniversary
> > > > Update, the one with native bash shell support), and has the following
> > > > graphics cards installed:
> > > > Nvidia Quadro K6000
> > > > Nvidia Quadro K620
> > > >
> > > > The good news is that your latest build (3.5u1) renders in
> > frame-flipping
> > > > stereo on my laptop (the one I use for portable stereo display). So,
> > thanks
> > > > for that upgrade! I am now enjoying the latest features with immersive
> > > > viewing.
> > > >
> > > > -Al Hermann
> > > >
> > >
> > > We did upgrade the Java version to Java 8 u51. There are some issues
> > between latest Java with the Java 3D, so we pick one earlier version.
> > > However, we don't have any solution for your desktop win 10. You can try
> > later to find out any improvement on the Win OS situation.
> > >
> > >
> > > Yuan
> > >
> > > >
> > > >
> > > >
> > > > address@hidden> wrote:
> > > >
> > > > > Hi Al,
> > > > >
> > > > > After doing quite a bit of research you have unfortunately run into a
> > > > > unrelated
> > > > > problem that we are ourselves coming to terms with. In particular,
> > the IDV
> > > > > (nightly) will not run under certain combinations of Windows 10 and
> > older
> > > > > hardware.
> > > > >
> > > > > If possible can you describe your hardware in some detail.
> > Specifically,
> > > > > what
> > > > > graphics card is installed on your system. Can you also tell us if
> > you
> > > > > have two
> > > > > graphics cards on your computer? Your system was probably upgraded to
> > > > > Windows 10
> > > > > at some point. Is this true?
> > > > >
> > > > > Best,
> > > > >
> > > > > Unidata IDV Support
> > > > >
> > > > > > Hi Support,
> > > > > > I downloaded the nightly build and installed on my machine but it
> > will
> > > > > not
> > > > > > open, whether stereo=True or False (it gets part way there and
> > hangs on
> > > > > the
> > > > > > "Loading Defaults" phase).
> > > > > > Best,
> > > > > > Al
> > > > > >
> > > > > > address@hidden> wrote:
> > > > > >
> > > > > > > Hi Al,
> > > > > > >
> > > > > > > We recently updated the version of Java 3D distributed with the
> > IDV.
> > > > > Would
> > > > > > > you mind testing the nightly build:
> > > > > > >
> > > > > > > http://www.unidata.ucar.edu/downloads/idv/nightly/index.jsp
> > > > > > >
> > > > > > > If that does not work, you can try the IDV nightly with the
> > visad.jar
> > > > > we
> > > > > > > tested (unsuccessfully) earlier.
> > > > > > >
> > > > > > > Best,
> > > > > > >
> > > > > > > Unidata IDV Support
> > > > > > >
> > > > > > > > It is a standard method for stereo display, where the
> > > > > monitor/projector
> > > > > > > > flips at, say, 120 Hz between the left-eye's view and the
> > right-eye's
> > > > > > > view
> > > > > > > > of a scene. The viewer wears "active" shutterglasses, which
> > obscure
> > > > > the
> > > > > > > > left and right eye in synchrony with the monitor's display
> > > > > (synchronized
> > > > > > > > through an infrared emitter, in my case;  I use nVidia's
> > 3Dvision
> > > > > > > > hardware). This creates the illusion of stereo viewing.
> > > > > > > > Hope this helps.
> > > > > > > > -Al Hermann
> > > > > > > >
> > > > > > > > address@hidden> wrote:
> > > > > > > >
> > > > > > > > > Hi Al,
> > > > > > > > >
> > > > > > > > > Can you explain what "frame-flipping stereo" is?
> > > > > > > > >
> > > > > > > > > Apart from that, I will bring this topic up at our next
> > telecon
> > > > > with
> > > > > > > SSEC.
> > > > > > > > >
> > > > > > > > > Best,
> > > > > > > > >
> > > > > > > > > Unidata IDV Support
> > > > > > > > >
> > > > > > > > > > Hi Support,
> > > > > > > > > > Thanks for the tip, but I get the same result as before,
> > that is,
> > > > > > > IDV 5.3
> > > > > > > > > > opens but yields no frame-flipping stereo. I did install
> > IDV 4.1
> > > > > on
> > > > > > > my
> > > > > > > > > > latest Windows10 desktop (with it's embedded vidad.jar),
> > and it
> > > > > works
> > > > > > > > > fine
> > > > > > > > > > in stereo.
> > > > > > > > > > Any more suggestions are most welcome.
> > > > > > > > > > Best,
> > > > > > > > > > Al Hermann
> > > > > > > > > >
> > > > > > > > > > address@hidden> wrote:
> > > > > > > > > >
> > > > > > > > > > > Hi Al,
> > > > > > > > > > >
> > > > > > > > > > > This is a huge shot in the dark since I have no hardware
> > to
> > > > > test
> > > > > > > this
> > > > > > > > > > > feature on
> > > > > > > > > > > and even if I did, I may not have any other ideas, but
> > here
> > > > > goes.
> > > > > > > At
> > > > > > > > > this
> > > > > > > > > > > URL,
> > > > > > > > > > >
> > > > > > > > > > > https://motherlode.ucar.edu/
> > repository/entry/show?entryid=
> > > > > > > > > > > 484d181e-5358-4453-8166-cb6b191d31a2
> > > > > > > > > > >
> > > > > > > > > > > you will find a visad.jar file. This is a one-off
> > visad.jar
> > > > > that
> > > > > > > > > replaces
> > > > > > > > > > > the
> > > > > > > > > > > Canvas3D with the WrappedCanvas3D referenced in the forum
> > > > > > > discussion.
> > > > > > > > > > > Please
> > > > > > > > > > > download that file and the latest stable version of the
> > IDV.
> > > > > Once
> > > > > > > the
> > > > > > > > > IDV
> > > > > > > > > > > has
> > > > > > > > > > > been installed, inside the IDV directory (wherever it was
> > > > > > > installed)
> > > > > > > > > you
> > > > > > > > > > > will
> > > > > > > > > > > find a visad.jar. Please replace that visad.jar file
> > with the
> > > > > one
> > > > > > > you
> > > > > > > > > just
> > > > > > > > > > > downloaded.
> > > > > > > > > > >
> > > > > > > > > > > At this point, make the modifications to the runIDV
> > script to
> > > > > run
> > > > > > > in
> > > > > > > > > > > stereo. (I
> > > > > > > > > > > assume you know how to do this since you do it for 4.1.)
> > > > > > > > > > >
> > > > > > > > > > > What happens???
> > > > > > > > > > >
> > > > > > > > > > > Best,
> > > > > > > > > > >
> > > > > > > > > > > Unidata IDV Support
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > > > Thanks! I have continued to use immersive 3D with IDV
> > 4.1 for
> > > > > > > > > scientific
> > > > > > > > > > > > outreach at high schools, museums and conferences,
> > through a
> > > > > > > portable
> > > > > > > > > > > > system (laptop, external graphics card enclosure, 3D
> > > > > projector,
> > > > > > > > > > > > shutterglasses). It is a great outreach tool, which
> > really
> > > > > grabs
> > > > > > > the
> > > > > > > > > > > > attention of the audience. It would be great to deploy
> > the
> > > > > latest
> > > > > > > > > > > features
> > > > > > > > > > > > of IDV 5 (the enhanced float tracking capabilities in
> > > > > > > particular) on
> > > > > > > > > this
> > > > > > > > > > > > portable immersive system.
> > > > > > > > > > > > -Al Hermann
> > > > > > > > > > > >
> > > > > > > > > > > > address@hidden> wrote:
> > > > > > > > > > > >
> > > > > > > > > > > > > Hi Al,
> > > > > > > > > > > > >
> > > > > > > > > > > > > We will bring this topic up at our next Unidata/SSEC
> > > > > > > > > teleconference to
> > > > > > > > > > > see
> > > > > > > > > > > > > if
> > > > > > > > > > > > > the workaround suggested in
> > > > > > > > > > > > > http://forum.jogamp.org/Java3D-stereo-td4029914i20.
> > html
> > > > > can be
> > > > > > > > > > > > > incorporated into
> > > > > > > > > > > > > VisAD.
> > > > > > > > > > > > >
> > > > > > > > > > > > > Best,
> > > > > > > > > > > > >
> > > > > > > > > > > > > Unidata IDV Support
> > > > > > > > > > > > >
> > > > > > > > > > > > >
> > > > > > > > > > > > > > Hi support,
> > > > > > > > > > > > > > Thanks for the prompt response. Does this mean
> > that you
> > > > > will
> > > > > > > be
> > > > > > > > > > > testing
> > > > > > > > > > > > > > those workarounds, or is it up to the user (me) to
> > test
> > > > > them
> > > > > > > > > (and if
> > > > > > > > > > > so,
> > > > > > > > > > > > > is
> > > > > > > > > > > > > > this feasible with the present download of IDV)? I
> > am not
> > > > > > > > > conversant
> > > > > > > > > > > in
> > > > > > > > > > > > > > java myself, but may have some local colleagues
> > who could
> > > > > > > help me
> > > > > > > > > > > > > decipher
> > > > > > > > > > > > > > the process.
> > > > > > > > > > > > > > -Al Hermann
> > > > > > > > > > > > > >
> > > > > > > > > > > > > > On Wed, Nov 30, 2016 at 10:45 AM, Unidata IDV
> > > > > > > > > > > > > > address@hidden> wrote:
> > > > > > > > > > > > > >
> > > > > > > > > > > > > > > Hi Al,
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > The Java 3D API, currently maintained in limited
> > > > > capacity
> > > > > > > (at
> > > > > > > > > > > best),
> > > > > > > > > > > > > has
> > > > > > > > > > > > > > > fewer
> > > > > > > > > > > > > > > and fewer open-source contributors as the years
> > pass.
> > > > > > > > > Therefore, I
> > > > > > > > > > > am
> > > > > > > > > > > > > not
> > > > > > > > > > > > > > > terribly optimistic this will ever see the light
> > of day
> > > > > > > again.
> > > > > > > > > > > > > > > Nevertheless, the
> > > > > > > > > > > > > > > mailing list thread referenced below does have
> > some new
> > > > > > > > > information
> > > > > > > > > > > > > > > concerning
> > > > > > > > > > > > > > > this topic as of last year though requiring
> > workarounds
> > > > > > > that
> > > > > > > > > would
> > > > > > > > > > > > > have to
> > > > > > > > > > > > > > > be
> > > > > > > > > > > > > > > tested with the IDV.
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > Best,
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > Unidata IDV Support
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > Hi IDV support,
> > > > > > > > > > > > > > > > Just checking in again on the IDV stereo
> > issue. I
> > > > > have
> > > > > > > > > > > downloaded the
> > > > > > > > > > > > > > > > latest version (IDV 5.3), but still cannot get
> > > > > stereo to
> > > > > > > > > work. I
> > > > > > > > > > > can
> > > > > > > > > > > > > > > still
> > > > > > > > > > > > > > > > get stereo using IDV 4.1, but no version since
> > then
> > > > > has
> > > > > > > > > > > functioned
> > > > > > > > > > > > > > > > correctly in stereo mode. Has there been
> > progress on
> > > > > the
> > > > > > > J3D
> > > > > > > > > > > front?
> > > > > > > > > > > > > > > > Thanks for your support.
> > > > > > > > > > > > > > > > -Al Hermann
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > On Tue, Dec 16, 2014 at 8:57 AM, Unidata IDV
> > Support
> > > > > > > > > > > > > > > > address@hidden> wrote:
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > Albert,
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > Sorry about that.
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > Overly liberal use of copy and paste.
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > Best,
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > Unidata IDV Support
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > Hi support,
> > > > > > > > > > > > > > > > > > Thanks much for pursuing this. Just noting
> > that
> > > > > I am
> > > > > > > not
> > > > > > > > > > > Brett
> > > > > > > > > > > > > (but I
> > > > > > > > > > > > > > > > > think
> > > > > > > > > > > > > > > > > > he is another user interested in the same
> > issue)
> > > > > > > > > > > > > > > > > > -Al Hermann
> > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > On Mon, Dec 15, 2014 at 3:54 PM, Unidata
> > IDV
> > > > > Support
> > > > > > > > > > > > > > > > > > address@hidden> wrote:
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > Brett,
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > As I understand this issue, the problem
> > lies
> > > > > with
> > > > > > > bugs
> > > > > > > > > in
> > > > > > > > > > > the
> > > > > > > > > > > > > > > > > java.awt. I
> > > > > > > > > > > > > > > > > > > have
> > > > > > > > > > > > > > > > > > > posted messages to the Java 3D and
> > awt-dev
> > > > > lists
> > > > > > > > > hoping to
> > > > > > > > > > > > > revive
> > > > > > > > > > > > > > > the
> > > > > > > > > > > > > > > > > > > discussion
> > > > > > > > > > > > > > > > > > > and ultimately find a solution.
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > http://mail.openjdk.java.net/
> > > > > > > pipermail/awt-dev/2014-
> > > > > > > > > > > > > > > > > December/008787.html
> > > > > > > > > > > > > > > > > > > http://forum.jogamp.org/
> > > > > > > Java3D-stereo-td4029914.html
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > Best,
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > Unidata IDV Support
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > Hello IDV support,
> > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > I am a longtime fan of idv, and have
> > > > > frequently
> > > > > > > used
> > > > > > > > > it
> > > > > > > > > > > for
> > > > > > > > > > > > > > > > > > > > stereo-immersive rendering of surfaces
> > via
> > > > > > > Windows
> > > > > > > > > PC. I
> > > > > > > > > > > > > recently
> > > > > > > > > > > > > > > > > > > > downloaded version 5.02 of idv, and
> > found the
> > > > > > > stereo
> > > > > > > > > > > feature
> > > > > > > > > > > > > no
> > > > > > > > > > > > > > > > > longer
> > > > > > > > > > > > > > > > > > > > works. I have used the same procedure
> > as in
> > > > > prior
> > > > > > > > > > > versions,
> > > > > > > > > > > > > that
> > > > > > > > > > > > > > > is,
> > > > > > > > > > > > > > > > > set
> > > > > > > > > > > > > > > > > > > > enableStereo=true in the idv.bat file.
> > My
> > > > > older
> > > > > > > > > version
> > > > > > > > > > > (idv
> > > > > > > > > > > > > 4.1)
> > > > > > > > > > > > > > > > > > > continues
> > > > > > > > > > > > > > > > > > > > to work well in stereo, so I am not
> > sure
> > > > > what has
> > > > > > > > > > > changed. I
> > > > > > > > > > > > > did
> > > > > > > > > > > > > > > > > find in
> > > > > > > > > > > > > > > > > > > > the recent archives that IDV support
> > stated
> > > > > the
> > > > > > > > > > > following:
> > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > "...the enableStereo information is
> > passed to
> > > > > > > the J3d
> > > > > > > > > > > layer
> > > > > > > > > > > > > and
> > > > > > > > > > > > > > > not
> > > > > > > > > > > > > > > > > > > > much control
> > > > > > > > > > > > > > > > > > > > in the IDV interface."
> > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > Is this broken feature an obscure java
> > 3d
> > > > > issue?
> > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > For the time being I will continue to
> > use
> > > > > 4.1,
> > > > > > > but
> > > > > > > > > would
> > > > > > > > > > > of
> > > > > > > > > > > > > > > course
> > > > > > > > > > > > > > > > > like
> > > > > > > > > > > > > > > > > > > to
> > > > > > > > > > > > > > > > > > > > upgrade if stereo can be fixed for 5.0
> > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > Thanks for any additional information
> > or
> > > > > > > suggested
> > > > > > > > > fixes.
> > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > -Al Hermann
> > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > Ticket Details
> > > > > > > > > > > > > > > > > > > ===================
> > > > > > > > > > > > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > > > > > > > > > > > Department: Support IDV
> > > > > > > > > > > > > > > > > > > Priority: Normal
> > > > > > > > > > > > > > > > > > > Status: Open
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > Ticket Details
> > > > > > > > > > > > > > > > > ===================
> > > > > > > > > > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > > > > > > > > > Department: Support IDV
> > > > > > > > > > > > > > > > > Priority: Normal
> > > > > > > > > > > > > > > > > Status: Closed
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > --
> > > > > > > > > > > > > > > > address@hidden
> > > > > > > > > > > > > > > > Pacific Marine Environmental Laboratory
> > > > > > > > > > > > > > > > 7600 Sand Point Way NE
> > > > > > > > > > > > > > > > Seattle WA 98115
> > > > > > > > > > > > > > > > 206-526-6495
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > Ticket Details
> > > > > > > > > > > > > > > ===================
> > > > > > > > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > > > > > > > Department: Support IDV
> > > > > > > > > > > > > > > Priority: Normal
> > > > > > > > > > > > > > > Status: Open
> > > > > > > > > > > > > > > ===================
> > > > > > > > > > > > > > > NOTE: All email exchanges with Unidata User
> > Support are
> > > > > > > > > recorded
> > > > > > > > > > > in the
> > > > > > > > > > > > > > > Unidata inquiry tracking system and then made
> > publicly
> > > > > > > > > available
> > > > > > > > > > > > > through
> > > > > > > > > > > > > > > the web.  If you do not want to have your
> > interactions
> > > > > made
> > > > > > > > > > > available
> > > > > > > > > > > > > in
> > > > > > > > > > > > > > > this way, you must let us know in each email you
> > send
> > > > > to
> > > > > > > us.
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > >
> > > > > > > > > > > > > >
> > > > > > > > > > > > > > --
> > > > > > > > > > > > > > address@hidden
> > > > > > > > > > > > > > Pacific Marine Environmental Laboratory
> > > > > > > > > > > > > > 7600 Sand Point Way NE
> > > > > > > > > > > > > > Seattle WA 98115
> > > > > > > > > > > > > > 206-526-6495
> > > > > > > > > > > > > >
> > > > > > > > > > > > > >
> > > > > > > > > > > > >
> > > > > > > > > > > > >
> > > > > > > > > > > > > Ticket Details
> > > > > > > > > > > > > ===================
> > > > > > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > > > > > Department: Support IDV
> > > > > > > > > > > > > Priority: Normal
> > > > > > > > > > > > > Status: Open
> > > > > > > > > > > > > ===================
> > > > > > > > > > > > > NOTE: All email exchanges with Unidata User Support
> > are
> > > > > > > recorded
> > > > > > > > > in the
> > > > > > > > > > > > > Unidata inquiry tracking system and then made
> > publicly
> > > > > > > available
> > > > > > > > > > > through
> > > > > > > > > > > > > the web.  If you do not want to have your
> > interactions made
> > > > > > > > > available
> > > > > > > > > > > in
> > > > > > > > > > > > > this way, you must let us know in each email you
> > send to
> > > > > us.
> > > > > > > > > > > > >
> > > > > > > > > > > > >
> > > > > > > > > > > > >
> > > > > > > > > > > >
> > > > > > > > > > > >
> > > > > > > > > > > > --
> > > > > > > > > > > > address@hidden
> > > > > > > > > > > > Pacific Marine Environmental Laboratory
> > > > > > > > > > > > 7600 Sand Point Way NE
> > > > > > > > > > > > Seattle WA 98115
> > > > > > > > > > > > 206-526-6495
> > > > > > > > > > > >
> > > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > > Ticket Details
> > > > > > > > > > > ===================
> > > > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > > > Department: Support IDV
> > > > > > > > > > > Priority: Normal
> > > > > > > > > > > Status: Open
> > > > > > > > > > > ===================
> > > > > > > > > > > NOTE: All email exchanges with Unidata User Support are
> > > > > recorded
> > > > > > > in the
> > > > > > > > > > > Unidata inquiry tracking system and then made publicly
> > > > > available
> > > > > > > > > through
> > > > > > > > > > > the web.  If you do not want to have your interactions
> > made
> > > > > > > available
> > > > > > > > > in
> > > > > > > > > > > this way, you must let us know in each email you send to
> > us.
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > --
> > > > > > > > > > address@hidden
> > > > > > > > > > Pacific Marine Environmental Laboratory
> > > > > > > > > > 7600 Sand Point Way NE
> > > > > > > > > > Seattle WA 98115
> > > > > > > > > > 206-526-6495
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > Ticket Details
> > > > > > > > > ===================
> > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > Department: Support IDV
> > > > > > > > > Priority: Normal
> > > > > > > > > Status: Open
> > > > > > > > > ===================
> > > > > > > > > NOTE: All email exchanges with Unidata User Support are
> > recorded
> > > > > in the
> > > > > > > > > Unidata inquiry tracking system and then made publicly
> > available
> > > > > > > through
> > > > > > > > > the web.  If you do not want to have your interactions made
> > > > > available
> > > > > > > in
> > > > > > > > > this way, you must let us know in each email you send to us.
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > --
> > > > > > > > address@hidden
> > > > > > > > Pacific Marine Environmental Laboratory
> > > > > > > > 7600 Sand Point Way NE
> > > > > > > > Seattle WA 98115
> > > > > > > > 206-526-6495
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Ticket Details
> > > > > > > ===================
> > > > > > > Ticket ID: MKR-443485
> > > > > > > Department: Support IDV
> > > > > > > Priority: High
> > > > > > > Status: Open
> > > > > > > ===================
> > > > > > > NOTE: All email exchanges with Unidata User Support are recorded
> > in the
> > > > > > > Unidata inquiry tracking system and then made publicly available
> > > > > through
> > > > > > > the web.  If you do not want to have your interactions made
> > available
> > > > > in
> > > > > > > this way, you must let us know in each email you send to us.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > > > --
> > > > > > address@hidden
> > > > > > Pacific Marine Environmental Laboratory
> > > > > > 7600 Sand Point Way NE
> > > > > > Seattle WA 98115
> > > > > > 206-526-6495
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > > > Ticket Details
> > > > > ===================
> > > > > Ticket ID: MKR-443485
> > > > > Department: Support IDV
> > > > > Priority: Urgent
> > > > > Status: Open
> > > > > ===================
> > > > > NOTE: All email exchanges with Unidata User Support are recorded in
> > the
> > > > > Unidata inquiry tracking system and then made publicly available
> > through
> > > > > the web.  If you do not want to have your interactions made
> > available in
> > > > > this way, you must let us know in each email you send to us.
> > > > >
> > > > >
> > > > >
> > > >
> > > >
> > > > --
> > > > address@hidden
> > > > Pacific Marine Environmental Laboratory
> > > > 7600 Sand Point Way NE
> > > > Seattle WA 98115
> > > > 206-526-6495
> > > >
> > > >
> > >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: MKR-443485
> > Department: Support IDV
> > Priority: Urgent
> > Status: Closed
> > ===================
> > NOTE: All email exchanges with Unidata User Support are recorded in the
> > Unidata inquiry tracking system and then made publicly available through
> > the web.  If you do not want to have your interactions made available in
> > this way, you must let us know in each email you send to us.
> >
> >
> >
> 
> 
> --
> address@hidden
> Pacific Marine Environmental Laboratory
> 7600 Sand Point Way NE
> Seattle WA 98115
> 206-526-6495
> 
> 


Ticket Details
===================
Ticket ID: MKR-443485
Department: Support IDV
Priority: Urgent
Status: Closed
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.