> See attached image. When our office selects the "Data Choosers" tab (from > IDV for Windows), then selects "Images" under "Sat & Radar", and selects > "Connect", the application freezes and times out (even for data in the > noaa.gov domain). "Radar" seems to work. But all three options under > "Observations" produce the same results. > Hi Tom, All three options under Observation are connecting to the ADDE servers, it does look like the problem of network configuration to the port 112. Port 112 is required for the ADDE server. There is no firewall or restriction on our ADDE server: adde.ucar.edu Yuan > We've been in touch with OPSnet (network central management) and have > traced the issue. TCP traffic is flowing freely in both directions on port > 8080 - no problem here. However, there is also TCP traffic that flows > outbound from our network on port 112 to your server, but does not return > to us. > > Does your server/firewall need to permit TCP traffic outbound from you to > our network (204.228.180.)? i.e., are there permission settings on your > end required for us to access this data? Or is there something else > required for us to access this data? > > Thanks for any help you can provide! > > [image: Inline image 1] > > -- > Thomas M. Fisher, ITO > NWS Los Angeles/Oxnard > 520 North Elevar Street > Oxnard, CA 93030 > 805-988-6615 x235 > > Ticket Details =================== Ticket ID: APG-911547 Department: Support IDV Priority: Normal Status: Open
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