My, If the video card driver is not at issue, are you running the IDV in a remote display situation? If so, running the IDV on a remote machine is always problematic. There are many issues related to display setting and the network connection. We don't have a good solution at this time. Best, Unidata IDV Support > Good afternoon, > > We have a Windows 7 system that is a virtual machine with the same graphics > drivers and runs IDV 5.2 just fine (with Java 8.0.65). > > Do you have any other recommendations? > > > My Dang > Network Systems Analyst > > San Joaquin Valley Air Pollution Control District > 1990 E Gettysburg Ave, Fresno, CA 93726 > Phone: (559) 230-6051Â > > > > > > -----Original Message----- > From: Unidata IDV Support [mailto:address@hidden > Sent: Thursday, November 19, 2015 12:28 PM > To: NetComVendor > Cc: address@hidden > Subject: [IDV #VTU-664436]: Closes due to graphics error > > Hi, > > Please update your Windows graphics driver. > > Best, > > Unidata IDV Support > > > > Full Name: netcom vendor > > Email Address: address@hidden > > Organization: SJVAPCD > > Package Version: 5.2 > > Operating System: Windows 8 > > Hardware: Virtual Machine > > Description of problem: > > > > IDV starts up fine but after loading GUI, it automatically closes and > > with a minor glimpse of the command prompt attached. It appears to be > > an issue with Java 3d rendering the app. The virtual machine also has > > Java 8.0.65 installed. > > > > > > > Ticket Details > =================== > Ticket ID: VTU-664436 > Department: Support IDV > Priority: Normal > Status: Closed > > Ticket Details =================== Ticket ID: VTU-664436 Department: Support IDV Priority: Normal Status: Closed
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