[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDV #HEQ-354163]: IDV Earlier Versions



Paul,

You can try to update your video card driver. Here are some instructions on how
to do so:

https://www.youtube.com/watch?v=2I_KceuiAig

Best,

Unidata IDV Support

> I read the instructions online yesterday and read them myself.  When it's an 
> openGL version issue, I don't think you need the word for word error. 
> Frankly, I don't  have the time in the day to duplicate your instructions 
> just to get you an error I already gave you.
> 
> Best
> 
> -----Original Message-----
> From: Unidata IDV Support [mailto:address@hidden]
> Sent: Wednesday, February 25, 2015 2:28 PM
> To: Dahlen, Paul
> Cc: address@hidden
> Subject: [IDV #HEQ-354163]: IDV Earlier Versions
> 
> Paul,
> 
> We are sorry you feel we are not being helpful, but we still believe we may 
> arrive at a solution.
> 
> Also, we do not understand why you comment on "yesterday" when we have only 
> been conversing today. (We are not trying to be obtuse.  We handle a lot of 
> support messages, and it is easy for conversations to get criss-crossed.)
> 
> When we mention we need to see the error message, we mean to say we will need 
> the exact error message copy and pasted from the Windows CMD shell. That 
> action will give us an accurate representation of the problem, and hopefully 
> offer a solution.
> 
> Best,
> 
> Unidata IDV Support
> 
> > As I've said I followed your instructions yesterday and already told you 
> > what they said.  Forget it.  This series of answers has been most unhelpful.
> >
> > Best,
> >
> > Paul Dahlen
> >
> > -----Original Message-----
> > From: Unidata IDV Support [mailto:address@hidden]
> > Sent: Wednesday, February 25, 2015 12:22 PM
> > To: Dahlen, Paul
> > Cc: address@hidden
> > Subject: [IDV #HEQ-354163]: IDV Earlier Versions
> >
> > Paul,
> >
> > Again, to accurately diagnose the problem, we will need you to follow the 
> > instructions below and get the error output you see.
> >
> > Best,
> >
> > Unidata IDV Support
> >
> > >
> > > The graphics are onboard the motherboard and we're running OpenGL
> > > 1.1 and the error I saw yesterday when I did what these instructions
> > > said to do, we needed OpenGL 1.2
> > >
> > > I have yet to see/determine if there are drivers for the onboard graphics 
> > > and where.
> > >
> > > I used this software successfully years ago on much older computers.
> > >
> > > Thanks,
> > > Paul Dahlen
> > >
> > >
> > > -----Original Message-----
> > > From: Unidata IDV Support [mailto:address@hidden]
> > > Sent: Wednesday, February 25, 2015 11:59 AM
> > > To: Dahlen, Paul
> > > Cc: address@hidden
> > > Subject: [IDV #HEQ-354163]: IDV Earlier Versions
> > >
> > > Paul,
> > >
> > > Running older versions of the IDV is not recommended.
> > >
> > > I am curious to know what errors you are running into. It may be a simple 
> > > matter of updating your graphics card driver.
> > >
> > > On the computers in question, please download and install the latest 
> > > version of the IDV corresponding to your operating system.
> > >
> > > http://www.unidata.ucar.edu/downloads/idv/current/index.jsp
> > >
> > > After installation, open a Command Prompt window.
> > >
> > > Run the program
> > >
> > > C:\Program Files\IDV_52\runIDV.bat
> > >
> > > What errors do you see?
> > >
> > > Best,
> > >
> > > Unidata IDV Support
> > >
> > > > Greetings,
> > > >
> > > > I used IDV 7 years ago to teach Meteorology.  Now I am teaching
> > > > Meteorology again, but version 4 and 5 require graphics (openGL
> > > > version and hardware acceleration) beyond my lab computers
> > > > (Windows
> > > > 7 Professional on i3).  Do you have any versions older than 4
> > > > archived so that I could use the version that worked fine for me 7 
> > > > years ago?
> > > >
> > > > Thanks,
> > > >
> > > > Paul Dahlen
> > > >
> > > > ==================
> > > >
> > > > Paul Dahlen
> > > > Sts. Peter & Paul High School
> > > > Easton, MD 21601
> > > >
> > > >
> > > >
> > >
> > >
> > > Ticket Details
> > > ===================
> > > Ticket ID: HEQ-354163
> > > Department: Support IDV
> > > Priority: Normal
> > > Status: Closed
> > >
> > >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: HEQ-354163
> > Department: Support IDV
> > Priority: Normal
> > Status: Closed
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: HEQ-354163
> Department: Support IDV
> Priority: Normal
> Status: Closed
> 
> 


Ticket Details
===================
Ticket ID: HEQ-354163
Department: Support IDV
Priority: Normal
Status: Closed