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[IDV #EDH-410091]: IDV silent failure

Matt,

There are several ports you need open at your institution in order to run the
IDV so that it may connect to different data servers. In general, ports 112,
8080 and 80 are required.

Also try the refresh button next to the "Add Source" button.

Best,

Unidata IDV Support

> Hi
> Thanks very much that did the trick! However I have a new problem in that I 
> can't access the catalog http://thredds.ucar.edu/thredds/catalog.xml
> I can access the web version (http://thredds.ucar.edu/thredds/catalog.html) 
> with my browser so I know it is not down. Any ideas?
> Thanks,
> Matt
> 
> On Friday, 23 January 2015 11:03 AM, Unidata IDV Support <address@hidden> 
> wrote:
> 
> 
> 
> Matt,
> 
> Please update your Windows graphics driver.
> 
> Best,
> 
> Unidata IDV Support
> 
> > Hi
> > Thank you for your reply. I have run the Batch file and a screen grab of 
> > the Terminal window is attached.
> > Regards,
> > Matt
> >
> > On Thursday, 22 January 2015 6:40 PM, Unidata IDV Support <address@hidden> 
> > wrote:
> >
> >
> >
> > Matt,
> >
> > Please go to the Windows Command Prompt, change directory to where the IDV 
> > is
> > installed and run the runIDV.bat command.
> >
> > What are the errors that you see? Send them to us.
> >
> > Best,
> >
> > Unidata IDV Support
> >
> > > Full Name: Matt Ruglys
> > > Email Address: address@hidden
> > > Organization: n/a
> > > Package Version: 5.0u2
> > > Operating System: Windows 7 with Java 7u75
> > > Hardware: 64 bit Intel Core 2 Duo, 2.33GHz, 2GB RAM
> > > Description of problem:
> > >
> > > I have installed IDV 5.0u2 but when I run it the Terminal window opens,
> > > followed by the Splash Screen and the Dashboard. But then all those
> > > windows close and the program fails. The Terminal window does not
> > > stay open long enough to read or capture the text that appears. Any
> > > ideas? Previously I have successfully installed IDV on an XP box and on
> > > a Mac so I don't know what has gone wrong this time.
> > >
> > > Many thanks,
> > > Matt
> > >
> > >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: EDH-410091
> > Department: Support IDV
> > Priority: Normal
> > Status: Closed
> >
> >
> >
> >
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: EDH-410091
> Department: Support IDV
> Priority: Normal
> Status: Closed
> 
> 
> 
> 
> 
> 


Ticket Details
===================
Ticket ID: EDH-410091
Department: Support IDV
Priority: Normal
Status: Closed