[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDV #KWW-450445]: problem viewing NEXRAD Level II



> Full Name: Scott Steiger
> Email Address: address@hidden
> Organization: SUNY Oswego
> Package Version: 4.1 build date:2013-08-02 18:38 UTC
> Operating System: Windows 7
> Hardware: Java: home: C:\Program Files\IDV_4.1\jre version: 1.6.0_43 
> j3d:1.5.2 fcs (build4)
> Description of problem: Hi,
> 
> I downloaded Level II NEXRAD data onto my PC, unzipped it, and tried to load 
> it using the IDV by clicking Radar on the Dashboard and then NEXRAD-Local, 
> and selecting the file which is in a folder titled "KTYX."  When selecting 
> "Add Source," it gives me an error: "java.lang.NullPointerException."  What 
> is the problem?
> 
> Cheers, Scott
> 
> 
Hi Scott,
      Could you send us the link where you downloaded this file? Also, try to 
load the data directly without unzipped it.

Thanks,
Yuan

Ticket Details
===================
Ticket ID: KWW-450445
Department: Support IDV
Priority: Normal
Status: Open