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[IDV #KET-549746]: IDV v.4.1u1: Bundle saved with "No Data" fails to load data from original (but renamed) data source

Dave,

A second experiment you can try is simply restart RAMADDA when you see this 
problem. If this (temporarily) fixes the issue, then according to Don Murray, a 
more permanent solution for this problem is  in the latest version of RAMADDA, 
so upgrade if possible. 

Please keep us up-to-date on your progress.

Best Wishes,

Unidata IDV Support

> Dave,
> 
> First off, nice bundle. It would be nice to showcase this work possibly in a 
> screencast.
> 
> This issue is similar to the issue (note the similar stack traces) you 
> reported earlier so I am hoping to kill a few birds with one stone.
> 
> I am having some difficulty reproducing the issue today (though I did see it 
> yesterday, and in a different client (toolsui) so I have some reason to 
> believe that it may be a RAMADDA stale metadata caching problem -- though 
> that is just a tentative theory at this point.)
> 
> I would like you to do an experiment for me to help isolate the root cause of 
> this problem. Would it be possible to do exactly the steps you reported 
> earlier but with the WRF data file local (on your local disk drive) instead 
> of obtaining it from RAMADDA? In other words, download the file locally, and 
> view your data in the IDV as normal.  Now save your bundle with only the 
> displays and not the data. Now clear the IDV of all displays and data 
> (restart if you want), and load your renamed local file WRF datasource. Now 
> open up your displays only bundle and reattach it to the data just as you 
> were describing. Do you  see the problem you described earlier?
> 
> If no, this *might* indicate a server (RAMADDA) problem.
> 
> We have a skeleton crew at Unidata this week on account of the Thanksgiving 
> holiday. We will try to get this resolved as quickly as possible.
> 
> Best Wishes,
> 
> Unidata IDV Support
> 
> >
> > On Nov 25, 2013, at 6:21 PM, Unidata IDV Support <address@hidden> wrote:
> >
> > >
> > > address@hidden,
> > >
> > > Your Ticket has been received, and a Unidata staff member will review it 
> > > and reply accordingly. Listed below are details of this new Ticket. 
> > > Please make sure the Ticket ID remains in the Subject: line on all 
> > > correspondence related to this Ticket.
> > >
> > >    Ticket ID: KET-549746
> > >    Subject: IDV v.4.1u1: Bundle saved  with "No Data" fails to load data 
> > > from original (but renamed) data source
> > >    Department: Support IDV
> > >    Priority: Normal
> > >    Status: Open
> > >
> >
> > IDV support,
> >
> > An update on the request for support above:
> >
> > The IDV bundled saved with “No Data”, and loaded with the original (but 
> > renamed) data source, succeeded in plotting terrain elevation data (color 
> > filled and line contours and a vertical profile), but failed to plot all of 
> > the other (meteorological) fields. Most of the errors were of the sort 
> > included in the original support request, followed promptly by an “Unable 
> > to load field: …. “ message; some others were of the “Initializing after 
> > unpersistence” variety.
> >
> > — Dave
> >
> 


Ticket Details
===================
Ticket ID: KET-549746
Department: Support IDV
Priority: Normal
Status: Open