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[IDV #MRA-330537]: Inquiry about IDV


It would be helpful to see the configuration of the IDV. The easiest way to do 
is to open the IDV (try with 4.1) and select "Help" -> "Support Request 
Form..." and
submit a new request. The benefit is that we will get information regarding 
your OS,
Java Version, as well as other IDV information, which can help us determine what
might be going on. 

I've seen a problem similar to the one you describe on a Mac running Java 7. In 
case, the user needed to install Java 6 and make a few edits to the runIDV 
script to
ensure that the proper version of Java was being used. The IDV relies on Java 
which isn't quite ready to use with Java 7.



> Dear Sir,
> My name is SASAKI Kaori and a researcher at National Agricultural Research
> Center of Japan.
> I found the link miss in
> https:/www.unidata.ucar.edu/downloads/idv/index.jsp
> "Previous Release (IDV 4.0u1)" is linked to IDV 3.1u1 version. Therefore,
> I tried to change a part of web address of "../3_1u1/.." into
> "../4_0u1/..".
> I wanted to install IDV 4.1. But it couldn't display the graph of "Time
> Series" neither 32bit nor 64bit in my PC environment. So, I had no choice
> other than to install the IDV 4.0u1.  Is it what has happened only to me?
> Please confirm.
> Sincerely yours,
> --
> SASAKI Kaori
> National Agricultural Research Center
> Agroinformatics Division
> E-mail:address@hidden
> Tel:+81-29-838-8946

Ticket Details
Ticket ID: MRA-330537
Department: Support IDV
Priority: Normal
Status: Open

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