> Classification: UNCLASSIFIED > Caveats: NONE > > We tried running the animation widget from the source computer, but it also > didn't work. > Capture a screen shot with both view and legend and send it to me. You can use View > Capture > Image.... Yuan > Perhaps there's an option we need to set, for it to use the widget? > > -----Original Message----- > From: Unidata IDV Support [mailto:address@hidden > Sent: Tuesday, July 30, 2013 11:55 AM > To: Vaucher, Gail T CIV (US) > Cc: address@hidden; Raby, John W CIV USARMY ARL (US) > Subject: [IDV #RHN-329170]: An IDV display animation question (UNCLASSIFIED) > > > Classification: UNCLASSIFIED > > Caveats: NONE > > > > Hi Juan, > > > > Thanks for your suggestions. > > > > I tried the www.unidata.ucar.edu side initially (where I got the > > contact information), but wasn't able to locate the trouble shooting > > solutions for the animation widget. I might have been looking in the > > wrong area. Will recheck again. > > > > The IDV is not installed locally. I am a client to another PC which > > has the IDV. > > > > I think this is the problem. It would be good if you can install the IDV in > your machine. IDV is a client and is designed to run locally. > > > Yuan > > I tried running the animation widget with the animation not turned on. > > The results were the same. > > > > Best Regards, > > Gail > > > > -----Original Message----- > > From: Unidata IDV Support [mailto:address@hidden > > Sent: Tuesday, July 30, 2013 11:16 AM > > To: Vaucher, Gail T CIV (US) > > Cc: address@hidden > > Subject: [IDV #RHN-329170]: An IDV display animation question > > (UNCLASSIFIED) > > > > > Classification: UNCLASSIFIED > > > Caveats: NONE > > > > > > Hello, > > > > > > While attempting to trouble shoot an IDV error, I came across your email. > > > Is there a website that provides insights into various IDV errors? > > > The user's guide was helpful, but did not lead to a solution. > > > > > Gail, > > > > You can browse the www.unidata.ucar.edu site for information of > > previous support tickets. > > > The Error being addressed is: > > > > > > The IDV animation widget (green boxes) cycles through the time > > > series listed, but the visual display does not animate. > > > > > > > Is the IDV installed locally? are you having other displays in the > > window? I need more information to understand this problem. > > > > > (Aside: When I animate the images through another option, there is > > > no correlation with the IDV animation widget. I can animate the > > > images by clicking on "view", "displays", "visibility animation", "on" > > > option. But have limited ability to easily stop/start/edit the > > > sequence.) > > > > > > > You should not turn on the visibility animation, this is not what you > > wanted. > > > > Yuan > > > Any suggestions for how to fix the IDV animation widget disconnect > > > with the visual display? > > > > > > Thank you, > > > Gail > > > > > > Classification: UNCLASSIFIED > > > Caveats: NONE > > > > > > > > > > > > > > > > > > Ticket Details > > =================== > > Ticket ID: RHN-329170 > > Department: Support IDV > > Priority: Normal > > Status: Open > > > > > > Classification: UNCLASSIFIED > > Caveats: NONE > > > > > > > > > > > Ticket Details > =================== > Ticket ID: RHN-329170 > Department: Support IDV > Priority: Normal > Status: Closed > > > Classification: UNCLASSIFIED > Caveats: NONE > > > > Ticket Details =================== Ticket ID: RHN-329170 Department: Support IDV Priority: Normal Status: Open
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.