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[IDV #VFT-499851]: Strange images being outputed



> Hi Yuan,
> 
> Thanks for getting back to me.
> 
> When running under batch mode, the process is running under me. Basically I  
> RDC on to the server, set up the script interactively, shut down IDV, then 
> try and run the script in batch mode. That's when the issue occurs. Richard, 
> who is included in the email, built the server to the spec on the unidata 
> website. So if you have any technical questions about the machine, he is your 
> guy.
> 
> Have you seen anything like this before?
> 
> Thanks,
> Ian.

Ian,
     In this case, I will suggest that you don't use RDC to setup the IDV, try 
to do it locally on the server and see if this problem still persist. If so, 
you can email us the bundle and/or isl to us.

Thanks,

Yuan
> 
> 
> -----Original Message-----
> From: Unidata IDV Support [mailto:address@hidden
> Sent: 13 December 2012 21:53
> To: Ian Gooch
> Cc: address@hidden; Ian Gooch;
> address@hidden
> Subject: [IDV #VFT-499851]: Strange images being outputed
> 
> 
> > Hi Guys,
> >
> > Any update on my problems?
> >
> > Cheers,
> > Ian.
> >
> Hi Ian,
> It has been a busy month for us with several conferences and workshops 
> ongoing, and the IDV support tickets are way behind. Sorry about the delay 
> reply.
> 
> I compared the attached images, it looks like the aspect ratio on the x is 
> cut to half. If you are running the IDV interactively, the result is correct. 
> When it is under Batch mode, whom is this process under? I am guessing it is 
> not under you. Is that right?
> 
> 
> Yuan
> 
> >
> > -----Original Message-----
> > From: Unidata IDV Support [mailto:address@hidden
> > Sent: 23 November 2012 14:36
> > To: Ian Gooch
> > Subject: [IDV #VFT-499851]: Strange images being outputed
> >
> >
> >
> > address@hidden,
> >
> > Your Ticket has been received, and a Unidata staff member will review it 
> > and reply accordingly. Listed below are details of this new Ticket. Please 
> > make sure the Ticket ID remains in the Subject: line on all correspondence 
> > related to this Ticket.
> >
> > Ticket ID: VFT-499851
> > Subject: Strange images being outputed
> > Department: Support IDV
> > Priority: Normal
> > Status: Open
> >
> >
> >
> > Please let us know how we can assist you further.
> >
> > Unidata User Support
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: VFT-499851
> Department: Support IDV
> Priority: Critical
> Status: Open
> 
> 


Ticket Details
===================
Ticket ID: VFT-499851
Department: Support IDV
Priority: Critical
Status: Open


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