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[IDV #BZL-688490]: Trouble with IDV

Greetings Fred!

You will need to install the workshop plugin before the material will look 

* From the Main Toolbar in either window (dashboard or main map view), click 
"Tools" -> "Plugin Manager".

* In the bottom pane of the plugin manager window, select "Customized IDVs"
and click the green + button next to the "Workshop IDV" entry.  

* You will be prompted to restart the IDV, and once you do, you will see the 
same IDV that we had going during the workshop.

Let me know if this helps!



> Full Name: Fred Schoeffler
> Email Address: address@hidden
> Organization: Sheff LLC
> Package Version: 3.0u2 build date:2012-02-10 17:21 UTC
> Operating System: Windows 7
> Hardware: Java: home: C:\Program Files\IDV_3.0u2\jre version: 1.6.0_20 
> j3d:1.5.2 fcs (build4)
> Description of problem:
> I recently took your course in Boulder, CO, downloaded IDV to my new
> laptop, however, I cannot even proceed through the Table of Content
> lessons because the Data Sources are not the same as needed even though
> the URL is correct. It doesn't go to 2-D and 3-D. I cannot even proceed
> with the 3.2.0 lesson bcuz the Case Studies, Sample Data, and Main IDV
> Catalog window won't even appear as indicated in TOC.
> I have uninstalled and downloaded and rebooted numerous times to no
> avail. That's the best I can describre it. Any chance you all could do
> a remote access to assist?
> (928) 970-0926 cell phone.
> Fred Schoeffler

Ticket Details
Ticket ID: BZL-688490
Department: Support IDV
Priority: Normal
Status: Open

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