Awesome - great news! Enjoy IDV'ing! Cheers, Sean > Sean, > Updating the video drivers appears to have worked for me. > Thanks. > Mike > > -----Original Message----- > From: Unidata IDV Support [mailto:address@hidden > Sent: Friday, April 27, 2012 10:10 AM > To: Carlomusto, Michael > Cc: address@hidden > Subject: [IDV #VAB-735004]: Windows IDV install > > Greetings Mike, > > One issue we've had recently is that a change in one of the libraries used in > the IDV requires users to update their video drivers to the very latest > release. It would be helpful to know what the error message is that's > associated with the IDV shutting down. One way to grab this is to open the > command line utility (Start -> run -> cmd) and use the cd command to go to > the IDV installation directory (C:\Program Files\IDV_3.0u2) and run the batch > file "runIDV.bat". When the IDV shuts down, the error message should be on > the command screen. > > Let's try updating to the latest driver, and if that does not work, please > send me the error message shown when running from the command line. > > Cheers! > > Sean > > > I installed IDV for Windows using "idv_3_0u2_windows_installer.exe". > > I am running Windows XP, Service Pack 3. > > > > When I start up IDV, the Dashboard displays, then everything immediately > > closes and disappears. > > > > Have you seen this happen to anyone else? > > > > Thanks. > > Mike Carlomusto > > > > "This information is only intended for the use of the individual or entity > > named in this email. If you are not the intended recipient, you are hereby > > notified that any disclosure, copying, distribution, or use of the contents > > of this information is strictly prohibited. If you have received this email > > in error, please notify me and delete it immediately." > > > > > > Michael Carlomusto > > address@hidden > > Harris Corp. > > Government Communications Systems Division (GCSD) > > Melbourne, FL > > (321) 309-7905 > > > > > > > > > > > > > > > Ticket Details > =================== > Ticket ID: VAB-735004 > Department: Support IDV > Priority: Normal > Status: Open > > Ticket Details =================== Ticket ID: VAB-735004 Department: Support IDV Priority: Normal Status: Closed
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