> We're supporting a user that is having trouble accessing a data catalog from > an NCAR server, but it's reporting timeout issues. We have a firewall that > blocks outbound traffic to ports 80 and 443, but to the best of our > knowledge, the firewall is not affecting the traffic to ports 112 and 8080 > mentioned in the program's FAQ. The catalog file it mentions is: > http://www.unidata.ucar.edu/georesources/idvcatalog.xml Brain, The timeout error probably has nothing to do with the proxy setting. If you update the version to 3.0u1, it should fix the problem. Otherwise, let us know. Yuan > > Based on the address, we have to assume that it's trying to directly go to > port 80 of that server, which would be firewalled. I previously configured > Java to use a non authenticating proxy server, but I'm thinking at this point > that IDV isn't honoring those settings. By default, Java uses the system > proxy (which we have configured to use our NTLM authenticating proxy server), > but I changed it to use the non authenticating one because various third > party programs seem to have problems with such proxy servers. Could you > provide guidance about how we can get this program to work? > > > Brian Rayne (373-0226) > > Help Desk (373-0598) > http://deqspice/helpdesk > > > Ticket Details =================== Ticket ID: WCA-451375 Department: Support IDV Priority: Normal Status: Closed
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