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[IDV #WCA-451375]: Proxy settings

> We're supporting a user that is having trouble accessing a data catalog from 
> an NCAR server, but it's reporting timeout issues.  We have a firewall that 
> blocks outbound traffic to ports 80 and 443, but to the best of our 
> knowledge, the firewall is not affecting the traffic to ports 112 and 8080 
> mentioned in the program's FAQ.  The catalog file it mentions is:
> http://www.unidata.ucar.edu/georesources/idvcatalog.xml

    The timeout error probably has nothing to do with the proxy setting. If you 
update the version to 3.0u1, it should fix the problem. Otherwise, let us know.

> Based on the address, we have to assume that it's trying to directly go to 
> port 80 of that server, which would be firewalled.  I previously configured 
> Java to use a non authenticating proxy server, but I'm thinking at this point 
> that IDV isn't honoring those settings.  By default, Java uses the system 
> proxy (which we have configured to use our NTLM authenticating proxy server), 
> but I changed it to use the non authenticating one because various third 
> party programs seem to have problems with such proxy servers.  Could you 
> provide guidance about how we can get this program to work?
> Brian Rayne (373-0226)
> Help Desk (373-0598)
> http://deqspice/helpdesk

Ticket Details
Ticket ID: WCA-451375
Department: Support IDV
Priority: Normal
Status: Closed

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