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[IDV #XHC-355540]: IDV Fails to Load
- Subject: [IDV #XHC-355540]: IDV Fails to Load
- Date: Thu, 01 Sep 2011 21:35:26 -0600
> Both the web start and the 64 bit install appear to be having the same
> problem when we try to load the software.
>
> I have gone to the following link, and the program starts up, begins
> initializing resources, then says creating user interface, launches, but then
> immediately closes.
>
> I've used the following link:
> http://www.unidata.ucar.edu/software/idv/webstart/IDV/idv.jnlp
>
> and the following install version idv_3_0_windows64_installer.exe
>
> Do you have any idea why this won't launch? I'm at a loss and have been
> unable to figure out the attached error logs.
>
> Brandon Helvie
> Computer Support Specialist, Senior
> Academic Support Unit
> Information Technology
> E-mail: address@hidden<mailto:address@hidden> Phone: (307) 766-6165
>
>
>
Hi Brandon,
You probably need to update the video card driver of your machine. Let me
know if you still can not run the IDV after updating the driver.
Yuan
Ticket Details
===================
Ticket ID: XHC-355540
Department: Support IDV
Priority: Normal
Status: Open