[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDV #YBQ-374303]: some features do not work on macbook



Hi Joris,

We do not detect any error message attachments in your latest e-mail. At any 
rate, Yuan and I have some suggestions for you.

We notice the amount of memory allocated to the IDV is very low, and that is 
likely the root cause of the problem.

The latest version of the IDV automatically allocates sufficient memory 
according to your machine parameters. The latest version of the IDV (2.9u4) is 
available here: http://www.unidata.ucar.edu/downloads/idv/nightly/index.jsp. 
Give that a try.

Apart from that, make sure the permissions for your ~/.unidata directory is 
read and write accessible.

-Julien



> Hello Julian, I have still not been able to solve the problems I have with
> Idv on my mac. Could you have a look at the error message in the
> attachment? I get it when the mouse moves over view -- displays.
> 
> Thanks in advance for you help.
> 
> Best regards,
> Joris
> 
> 
> 
> On 5/13/11 5:39 PM, "Unidata IDV Support" <address@hidden>
> wrote:
> 
> >Hi Joris,
> >
> >I cannot open the bundles below because I cannot connect to
> >kryten.argoss.nl, probably because there is a firewall.
> >
> >I think this may be a memory problem. Try increasing the amount of memory
> >allocated to the IDV.
> >
> >http://www.unidata.ucar.edu/software/idv/docs/userguide/misc/PerformanceTu
> >ning.html#heap
> >
> >or
> >
> >you can download the latest (non-stable, still experimental) IDV.
> >
> >http://www.unidata.ucar.edu/downloads/idv/nightly/index.jsp
> >
> >This version of the IDV automatically allocates enough memory to the IDV.
> >
> >-Julien
> >
> >> In addition to my previous e-mail: when I go Dashboard --> Displays Tab
> >> --> Edit there is no dropdown menu at all. The file view and help
> >>dropdown
> >> menus work properly...
> >>
> >>
> >>
> >> On 5/13/11 10:35 AM, "Joris de Vroom" <address@hidden>
> >>wrote:
> >>
> >> >Hello Julian, thank you for you respond.
> >> >
> >> >1) I do not get this dialog box (I did on my windows pc). It is not
> >>hidden
> >> >behind another screen, I'm sure of that. When I double click nothing
> >> >happens.
> >> >
> >> >2) With nothing happen I mean no dropdown menu is shown. I click on the
> >> >"colour table" button showing the colour table that is active (e.g.
> >> >default) and normally a dropdown menu appears, but now only the button
> >> >turns blue (screenshot 3). When I go Dashboard --> Displays Tab -->
> >>Edit
> >> >the dropdown menu looks strange, see screenshot 1 and 2.
> >> >
> >> >I have attached a bundle, hopefully this helps.
> >> >
> >> >
> >> >Thank you in advance for your help, if you would like some more
> >> >information you could also contact me via telephone (details below).
> >>(my
> >> >company is in The Netherlands).
> >> >
> >> >Best regards,
> >> >
> >> >Joris de Vroom
> >> >Maritime forecaster
> >> >
> >> >Tel:              +31 (0)527 248 015
> >> >Mob:      +31 (0)6 53798910
> >> >Fax:              +31 (0)527 242 016
> >> >E-mail:   address@hidden
> >> >
> >> >
> >> >Web:      www.bmtargoss.com
> >> >
> >> >BMT ARGOSS
> >> >P.O. Box 61, 8325 ZH Vollenhove
> >> >Voorsterweg 28, 8316 PT Marknesse
> >> >The Netherlands
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >On 5/11/11 6:35 PM, "Unidata IDV Support"
> >><address@hidden>
> >> >wrote:
> >> >
> >> >>> Full Name: Joris de Vroom
> >> >>> Email Address: address@hidden
> >> >>> Organization: BMT Argoss
> >> >>> Package Version: 2.9u3 build date:2011-01-14 00:05 UTC
> >> >>> Operating System: Mac OS X
> >> >>> Hardware: Java: home:
> >> >>>/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home
> >> >>>version: 1.6.0_24 j3d:1.5.2 fcs (build4)
> >> >>> Description of problem: Hello, I am using IDV on a macbook pro
> >> >>>(processor 2.7 GHz , memory 8 GB 1333 MHz) and there are some
> >>features
> >> >>>that do not work.
> >> >>>
> >> >>> 1) Default editor: when I right-click on a paramter in the default
> >> >>>editor and choose "edit", nothing happens i.e. the editor does not
> >> >>>start. As a result I am unable to edit the default parameter
> >>settings.
> >> >>
> >> >>Hmmm... I cannot reproduce this bug. When I choose "Edit settings" on
> >>my
> >> >>mac, I get a "Parameter Defaults" dialog. Are you sure the "Parameter
> >> >>Defaults" dialog is not hidden behind another window? Also, what
> >>happens
> >> >>when you double-click on the row?
> >> >>
> >> >>> 2) When a model field is displayd, I want to choose a colour table.
> >>I
> >> >>>choose "colour table" in the Display menu, and nothing happens.
> >> >>
> >> >>What do you mean, nothing happens? On my mac, I am able to do go
> >> >>Dashboard --> Displays Tab --> Edit --> Color Table --> Edit Color
> >>Table
> >> >>
> >> >> On my previous machine (windows), a colour table dropdown menu would
> >> >>appear with various colour tables options (edit/change range/use
> >> >>default/transparancy/Dimmer/basic/radar/satellite/misc./Solid/), but
> >>not
> >> >>anymore.
> >> >>
> >> >>On my mac, I have no problems with this functionality.
> >> >>
> >> >> The "Contour" button on top does work properly.
> >> >>
> >> >>In what way does it not work properly?
> >> >>
> >> >>> 3) If I choose tools - colour table editor nothing happens. On my
> >> >>>previous machine a colour table editor would appear.
> >> >>
> >> >>I cannot reproduce this error, nor any of the errors described above.
> >> >>
> >> >>-Julien
> >> >>
> >> >>
> >> >>
> >> >>
> >> >>>
> >> >>> If you could help me with this I would be most grateful.
> >> >>>
> >> >>> Many thanks in advance,
> >> >>>
> >> >>> Joris de Vroom
> >> >>>
> >> >>>
> >> >>
> >> >>
> >> >>Ticket Details
> >> >>===================
> >> >>Ticket ID: YBQ-374303
> >> >>Department: Support IDV
> >> >>Priority: Normal
> >> >>Status: Closed
> >> >>
> >> >
> >>
> >>
> >
> >
> >Ticket Details
> >===================
> >Ticket ID: YBQ-374303
> >Department: Support IDV
> >Priority: Normal
> >Status: Closed
> >
> 
> 


Ticket Details
===================
Ticket ID: YBQ-374303
Department: Support IDV
Priority: Normal
Status: Closed


NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.