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[IDV #JCZ-436928]: I need some advice

> Hi
> 
> The problem is when I am opening the software and the IDV is Creating
> User Interface. It is Blocked and it doesn't forward, because the IDV is
> overloading the system. I Send a picture
> 
> 
> Thank very much
> 
Leswis,
        You can try to rename or delete a default setting file main.xml in the 
directory .unidata/idv/DefaultIdv, and then try again.


Yuan
> 
> 
> 
> El jue, 29-04-2010 a las 13:09 -0600, Unidata IDV Support escribió:
> > > Hi my name is Lewis Cabeza Durango  and I have the next problem
> > >
> > > I have been working with IDV for six month and now when I try to load
> > > the IDV it does not load it stops here (Atteched Imagen) and the
> > > Dashboard and view Map Window) do not charge.
> > >
> > > So, I work in Lunix and when I see the performance of my desktop at
> > > moment IDV is opening its capacity is full I do not know why (atteched
> > > Imagen)
> > >
> > > the performance of my computer are
> > >
> > > RAM 5.7 Gb
> > > Corel Duo 3.0 Ghz
> > >
> > > I uninstalled the IDV 2.8u1 and I install it again and the problem
> > > persistents
> > >
> > > so, I install de previous sofware 2.7 but did not work either
> > >
> > > Could you help me with this problem? I Tried in diferents ways but I'v
> > > have success.
> > >
> > > Thank You
> > >
> > > Lewis Cabeza Durango
> > > Technical0 in Meteorology
> > >
> >
> > Lewis,
> >       It is very difficult to tell what's wrong with no additional 
> > information available. First, I don't think it is a good idea to install an 
> > older version, you may want to try our new nightly build release.
> >       Second, you need to u retrieve a stack track of the program so we can 
> > find out why this is happening. If you are running the most recent version 
> > of the IDV, it provides a web-based service that produces a stack trace. 
> > Just view the URL:
> >
> > http://localhost:8788/stack.html
> >
> > And send us these information. Note: this service is only available from 
> > browsers running on the machine the IDV is running on.
> >
> >
> > Yuan
> >
> > >
> > >
> > >
> > >
> > >
> > > ¡Antes de imprimir este correo, pregúntese si es realmente necesario!
> > >
> > > Este e-mail contiene información de la Dirección General Maritima, la 
> > > cual puede ser privilegiada o confidencial. Esta información sólo podrá 
> > > ser utilizada por la persona o compañía a la cual está dirigida. Si usted 
> > > no es el destinatario de este correo cualquier revelación, copia, 
> > > distribución o uso del contenido de esta información está totalmente 
> > > prohibida. Si usted ha recibido este mensaje por error, favor informarnos 
> > > inmediatamente por vía e-mail a los contactos mencionados.
> > >
> > >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: JCZ-436928
> > Department: Support IDV
> > Priority: Normal
> > Status: Open
> >
> 
> 
> 
> ¡Antes de imprimir este correo, pregúntese si es realmente necesario!
> 
> Este e-mail contiene información de la Dirección General Maritima, la cual 
> puede ser privilegiada o confidencial. Esta información sólo podrá ser 
> utilizada por la persona o compañía a la cual está dirigida. Si usted no es 
> el destinatario de este correo cualquier revelación, copia, distribución o 
> uso del contenido de esta información está totalmente prohibida. Si usted ha 
> recibido este mensaje por error, favor informarnos inmediatamente por vía 
> e-mail a los contactos mencionados.
> 
> 


Ticket Details
===================
Ticket ID: JCZ-436928
Department: Support IDV
Priority: Normal
Status: Open