[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDV #MKA-465082]: IDV Startup Error



Hi Jeff-

> It seems as though editing the batch file as you suggested worked.  
> Thank you so much for your help!

The original error log indicates a problem with the video driver's OpenGL 
library, so it's good that the Direct-X worked.  There might be some things 
that don't work using Direct-X (like line thickness), but at least it's got you 
going.

I'll close out this ticket.  If you have further problems, please start a new 
subject/ticket.

Don Murray

> 
> On Tue Jan 26 17:46 , 'Unidata IDV Support' <address@hidden> sent:
> 
> 
> Hi-
> 
> > Sorry.  Im running 32bit windows xp.  I had previously had 
> this problem with version 2.7 and eventually gave up after I couldn't get it 
> working.  Today I just updated to version 2.8 and I'm having the same 
> problem.  I'm also running the latest nVidia drivers downloaded from 
> their website.
> 
> What's the model of the graphics card. Is this a laptop or a desktop system?
> 
> One thing to try is running in Direct-X mode. Open the file:
> 
> C:\Program Files\IDV_2.8\runIDV.bat
> 
> in a text editor (e.g. Notepad).
> 
> Comment out the first line (add REM at the start) and remove the REM from
> the last line.
> 
> Then try it again to see if even that works.
> 
> Don
> >
> >
> >
> > On Tue Jan 26 16:35 , 'Unidata IDV Support' <address@hidden> sent:
> >
> >
> > Hi-
> >
> > I need a little more information before I can help you.
> >
> > > I just installed IDV 2.8 and immediately after starting up the 
> program closes itself.  Attached is the error log it generated.
> >
> > What version of Windows are you running and is it 32- or 64-bit??
> >
> > Did previous versions of the IDV work on this system?
> >
> > Does it have the latest graphics driver installed? Even brand new 
> systems come with old video drivers. If it is not the latest, update the 
> driver and try again.
> >
> > Don Murray
> >
> > Ticket Details
> > ===================
> > Ticket ID: MKA-465082
> > Department: Support IDV
> > Priority: Normal
> > Status: Open
> >
> >
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: MKA-465082
> Department: Support IDV
> Priority: Normal
> Status: Open
> 
> 
> 
> 


Ticket Details
===================
Ticket ID: MKA-465082
Department: Support IDV
Priority: Normal
Status: Closed


NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.