Hi Jeff- > It seems as though editing the batch file as you suggested worked. > Thank you so much for your help! The original error log indicates a problem with the video driver's OpenGL library, so it's good that the Direct-X worked. There might be some things that don't work using Direct-X (like line thickness), but at least it's got you going. I'll close out this ticket. If you have further problems, please start a new subject/ticket. Don Murray > > On Tue Jan 26 17:46 , 'Unidata IDV Support' <address@hidden> sent: > > > Hi- > > > Sorry. Im running 32bit windows xp. I had previously had > this problem with version 2.7 and eventually gave up after I couldn't get it > working. Today I just updated to version 2.8 and I'm having the same > problem. I'm also running the latest nVidia drivers downloaded from > their website. > > What's the model of the graphics card. Is this a laptop or a desktop system? > > One thing to try is running in Direct-X mode. Open the file: > > C:\Program Files\IDV_2.8\runIDV.bat > > in a text editor (e.g. Notepad). > > Comment out the first line (add REM at the start) and remove the REM from > the last line. > > Then try it again to see if even that works. > > Don > > > > > > > > On Tue Jan 26 16:35 , 'Unidata IDV Support' <address@hidden> sent: > > > > > > Hi- > > > > I need a little more information before I can help you. > > > > > I just installed IDV 2.8 and immediately after starting up the > program closes itself. Attached is the error log it generated. > > > > What version of Windows are you running and is it 32- or 64-bit?? > > > > Did previous versions of the IDV work on this system? > > > > Does it have the latest graphics driver installed? Even brand new > systems come with old video drivers. If it is not the latest, update the > driver and try again. > > > > Don Murray > > > > Ticket Details > > =================== > > Ticket ID: MKA-465082 > > Department: Support IDV > > Priority: Normal > > Status: Open > > > > > > > > > > > Ticket Details > =================== > Ticket ID: MKA-465082 > Department: Support IDV > Priority: Normal > Status: Open > > > > Ticket Details =================== Ticket ID: MKA-465082 Department: Support IDV Priority: Normal Status: Closed
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