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[IDV #LTR-441365]: Eorror With Map Display Going Blank

Hi Jacob-

> I had just moved a display window over to the other monitor and had changed 
> it to full screen mode.  Once I tried to close out full screen mode, I 
> received the error whereupon the IDV would not allow me to close the window.  
> It's alright, I believe it was something to do with the dual monitor display. 
>  I'll do some re-adjustments and see how that goes.  It's no problem at all.


> Something I did want to ask you, however, which is off topic, regards loading 
> in LDM data into the IDV.  If possible, there are some things I would really 
> like to discuss with you with regards to setting up an LDM that would work 
> with the IDV, but would you rather me generate a new topic for that 
> discussion?

Yes, please send a separate message on this.

> From: Unidata IDV Support address@hidden
> Sent: Wednesday, November 11, 2009 4:46 PM
> To: Gore, Michael J
> Cc: address@hidden
> Subject: [IDV #MIY-325360]: Error When Attempring To Move Display Window
> Hi Jacob-
> The IDV doesn't support dual monitors very well.  You need to keep the 
> Dashboard on the initial monitor that it was started on.  You should be able 
> to move the display to a new monitor once it's created.
> For the error below, what were you doing when this occurred?  Were you making 
> a new display or trying to save an image?
> Don Murray
> > Full Name: Jacob Gore
> > Email Address: address@hidden
> > Organization: East Carolina University
> > Package Version: 2.8a1 build date:2009-11-06 08:08 UTC
> > Operating System: Windows XP
> > Hardware: Java: home: C:\Program Files\IDV_2.8a1\jre version: 1.6.0_13 
> > j3d:1.5.2 fcs (build4)
> > Description of problem: I had the following error come up when I attempted 
> > to move a display window to another monitor on a dual-monitor display.  
> > Upon this error I had the display window go completely gray and I could not 
> > get the data back.  Not sure if it had something to do with the fact that 
> > it is dual-monitor;
> > however, I have had some recent problems with the display going gray and I 
> > sent a support report on that yesterday.  I am saving the current state as 
> > a bundle to this support report as well.  Perhaps this error message will 
> > shed some light on the issue:
> >
> > Creating display master
> > java.lang.NullPointerException
> >
> > Thanks!
> > Jacob Gore
> >
> > ******************
> > Stack trace:
> > java.lang.NullPointerException
> > at 
> > ucar.unidata.idv.MapViewManager.doMakeDisplayMaster(MapViewManager.java:303)
> > at ucar.unidata.idv.ViewManager.getMaster(ViewManager.java:4662)
> > at ucar.unidata.idv.ViewManager.getComponent(ViewManager.java:4573)
> > at ucar.unidata.idv.ViewManager$17.run(ViewManager.java:6194)
> > at ucar.unidata.util.Misc$3.run(Misc.java:1078)
> >
> >
> >
> Ticket Details
> ===================
> Ticket ID: MIY-325360
> Department: Support IDV
> Priority: Normal
> Status: Open

Ticket Details
Ticket ID: LTR-441365
Department: Support IDV
Priority: Normal
Status: Open

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