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[IDV #DIR-759757]: Program Crash
- Subject: [IDV #DIR-759757]: Program Crash
- Date: Tue, 15 Sep 2009 13:47:11 -0600
Hi Henry-
The error indicates a problem down in the graphics layer. Is your video driver
at the latest revision? If so, can you send me the information about your
graphics card and the video driver version?
Thanks.
Don Murray
> Full Name: Henry Steigerwaldt
> Email Address: address@hidden
> Organization: National Weather Service
> Package Version: 2.6u2 build date:2009-02-13 19:03 UTC
> Operating System: Windows XP
> Hardware: Java: home: C:\Program Files\Integrated-Data-Viewer\jre version:
> 1.6.0_11 j3d:1.5.2 fcs (build4)
> Description of problem: I had two windows open and was comparing the display
> of weather data from two
> different resolutons of the WRF-ARW model runs for 12Z today. One was a 12 km
> resolution while the other was a 4.7 km resolution.
>
> When I choose the "Clip the View at the Box" (i.e. in Map View window,
> choosing
> "View," then "Show," then "Clip View at Box," both the Map View and Dashboard
> windows closed abruptly. Only the Integrated Data Viewer window remained open
> in which was displayed the text of what had happened.
>
> I've attached the log file to this message. And note that I am currently
> using IDV
> version 2.6u2 (12 Feb 2009).
>
> Thanks.
>
> Henry Steigerwaldt
> NWS, Nashville, TN
>
>
Ticket Details
===================
Ticket ID: DIR-759757
Department: Support IDV
Priority: Normal
Status: Open