> Hi, > > I downloaded IDV from your website. I installed it. But when I clicked > on the icon, a dos window quickly opens and closes and the software > does not load. > > Can you please tell me if any other software I have to install? I > downloaded IDV 2.6u2 installer for XP. > Hi, Can you bring up a dos prompt window. change dir to the IDV install directory. From there you can directly run the runIdv.bat script and see the errors that are happening. Thanks, -Jeff Ticket Details =================== Ticket ID: QSD-330656 Department: Support IDV Priority: Normal Status: Closed
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