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Re: Alden ku-band DDPLUS Dead-Again! (fwd)


===============================================================================
Robb Kambic                                Unidata Program Center
Software Engineer III                      Univ. Corp for Atmospheric Research
address@hidden             WWW: http://www.unidata.ucar.edu/
===============================================================================

---------- Forwarded message ----------
Date: Sat, 9 Sep 2000 12:47:22 -0400 (EDT)
From: Kevin Tyle <address@hidden>
To: Jim Koermer <address@hidden>
Subject: Re: Alden ku-band DDPLUS Dead-Again!

Yes, looks the same here.  Instead of a total outage, though,
it looks like the feed is garbled somehow.  I'm getting tons of
"parity errors/soh errors/etx errors " on bulletins that look
to emanate from the DDPLUS feed.  My hunch is that when DDPLUS
restarted from the NWS this morning, something got screwed up
that needs to be reset.  The fact that the Alden IDD feed is okay
leads me to conclude that it's on Alden's end.  I left a voice and
email message but given their situation it may take up to several
days for things to be fixed.  This only seems to intensify their
death spiral as the more this goes on, the more they will lose customers
and further erode their revenue base.


Similar to a couple of weeks ago, the IDS feed is ok.

Just another Saturday monitoring the data feeds :)

--Kevin Tyle <address@hidden>
MESO, Inc.

Troy, NY

On Sat, 9 Sep 2000, Jim Koermer wrote:

> It looks like Alden ku-band DDPLUS died around 09/0445Z. This was the
> same time that NWS seemed to be having problems, since data (mainly
> surface) for several hours after that time seemed to be a bit light on
> both NOAAPORT and IDD. However, those systems seemed to come back to
> normal, but who knows about Alden. We are seriously thinking about
> dropping our service, but that may be a moot point given the
> circumstances.
> 
>                       Jim
> --
> James P. Koermer             E-Mail: address@hidden
> Professor of Meteorology     Office Phone: (603)535-2574
> Natural Science Department   Office Fax: (603)535-2723
> Plymouth State College       WWW: http://vortex.plymouth.edu/
> Plymouth, NH 03264
>