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[Datastream #CZV-308644]: Fwd: NEXRAD on AWS outage



Yes, it looks like the network problems have recurred. It is unclear what the 
root cause is.

We have attempted a different work around, but it is unclear at this time if 
the connection will remain stable.

Ryan

> Hello,
> 
> It looks like the feed updating the unidata-nexrad-level2-chunks S3 bucket
> has stopped delivering data again, as of approximately 17:20 UTC.
> 
> Chris Chamberlin
> The Climate Corporation
> 
> 
> 
> address@hidden> wrote:
> 
> > Yes, the data feed looks healthy in our metrics as well. Thank you for
> > your help.
> >
> > chris
> >
> >
> > address@hidden> wrote:
> >
> >> Hi,
> >>
> >> A networking problem caused the feed to stop. We have worked around the
> >> issue and data are flowing again; missed volumes will be back-filled into
> >> S3.
> >>
> >> We will do our best to minimize disruptions in identifying and addressing
> >> the root cause of the outage.
> >>
> >> Ryan
> >>
> >> > > (resending to more specific support-datastream@ email address)
> >> > >
> >> > > Hello,
> >> >
> >> > Hi Chris,
> >> >
> >> > Looking into it, more details to follow if not easily remedied.
> >> > >
> >> > > We're seeing that the AWS S3 bucket unidata-nexrad-level2-chunks, has
> >> > > stopped delivering new data starting approximately 13:30 UTC. Is this
> >> a
> >> > > known issue? Is there an ETA for resolution?
> >> > >
> >> > > Reference: https://registry.opendata.aws/noaa-nexrad/
> >> > >
> >> > > Thank you.
> >> > >
> >> > > Chris Chamberlin
> >> > > The Climate Corporation
> >> > >
> >> > > --
> >> > >
> >> > >
> >> > >
> >> > >
> >> > >
> >> > >
> >> > >
> >> > >
> >> > >
> >> > >
> >> > > This email and any attachments are for the exclusive use of the
> >> > > intended recipient(s) and may contain confidential and/or privileged
> >> > > information.  Inadvertent disclosure of this message does not
> >> constitute a
> >> > > waiver of any privilege, right or remedy.  If you are not the intended
> >> > > recipient, please do not directly or indirectly use, disclose or
> >> distribute
> >> > > this message, and please contact the sender and delete this email, any
> >> > > attachments and all copies.  Climate and its affiliates may use, read
> >> or
> >> > > archive email communications (including attachments) through its
> >> computer
> >> > > network, as permitted by applicable law.  Climate and its affiliates
> >> (or an
> >> > > external service provider) may also scan emails and attachments on its
> >> > > computer network to ensure systems operate efficiently and to minimize
> >> > > security risks. Thank you.
> >> > >
> >> > >
> >> > Thank you,
> >> >
> >> > jeff
> >> > Jeff Weber
> >> > Unidata User Support
> >> > http://www.unidata.ucar.edu
> >>
> >>
> >> Ticket Details
> >> ===================
> >> Ticket ID: CZV-308644
> >> Department: Support Datastream
> >> Priority: Normal
> >> Status: Closed
> >> ===================
> >> NOTE: All email exchanges with Unidata User Support are recorded in the
> >> Unidata inquiry tracking system and then made publicly available through
> >> the web.  If you do not want to have your interactions made available in
> >> this way, you must let us know in each email you send to us.
> >>
> >>
> >>
> 
> --
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> This email and any attachments are for the exclusive use of the
> intended recipient(s) and may contain confidential and/or privileged
> information.  Inadvertent disclosure of this message does not constitute a
> waiver of any privilege, right or remedy.  If you are not the intended
> recipient, please do not directly or indirectly use, disclose or distribute
> this message, and please contact the sender and delete this email, any
> attachments and all copies.  Climate and its affiliates may use, read or
> archive email communications (including attachments) through its computer
> network, as permitted by applicable law.  Climate and its affiliates (or an
> external service provider) may also scan emails and attachments on its
> computer network to ensure systems operate efficiently and to minimize
> security risks. Thank you.
> 
> 


Ticket Details
===================
Ticket ID: CZV-308644
Department: Support Datastream
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.