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[Datastream #GIS-578597]: Lack of new product files in thredds server



> Hello,
Hello, 

> 
> We are a company in Brazil that use L2 products from Goes16 (like
> FireHotSpot and CloudMask files) to alert hazard events, such as
> wildfires.
> 
> We are experiencing the lack of new product files, for all L2 products
> since Mar 10.
> 

These products did not make it to our server on March 11.

> Is there any known problem about the lack of these products? Is there
> another way to get them?
> 
> We were using this url the get the files:
> https://thredds-dev.unidata.ucar.edu/thredds/catalog/satellite/goes16/GOES16/Products/catalog.html

Hopefully the files you are looking for are available currently, they appear to 
be.

Apologies for any inconvenience, 


> 
> Thank You,
> 
> Rafael Carreira
> 
> 
> 
Jeff
Jeff Weber
Unidata User Support
http://www.unidata.ucar.edu

Ticket Details
===================
Ticket ID: GIS-578597
Department: Support Datastream
Priority: High
Status: Open
===================
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