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[Datastream #BBW-757511]: GOES-15 08:30 scan missing



Hi Sandra,

re:
> Since a few days we have been not able to fetch the GOES-15 NH scan from
> UNIDATA.
> 
> Are you aware of the root cause for this missing scans?
> I did not see any relevant information from NOAA notifications...

A listing of the GOES-West NH images available in the WEST ADDE dataset
on our GOES-West downlink and data serving machine, goeswest.unidata.ucar.edu,
does not show any outages over the past ~2 days (we only keep about 2
days of GOES-West imagery at any time).

Here is a McIDAS IMGLIST listing that shows what appears to be a continuous
record since the first image in the set which was 15:30 UTC on April 10:

IMGLIST WEST/NH.-106
Image file directory listing for:WEST/NH
 Pos Satellite/         Date       Time      Center   Band(s)
     sensor                                 Lat  Lon
 --- -------------  ------------  --------  ---- ---- ------------
  77  G-15 IMG      12 APR 18102  21:30:00    26  140 1-4,6
  76  G-15 IMG      12 APR 18102  21:00:00     0  130 1-4,6
  75  G-15 IMG      12 APR 18102  20:30:00    26  140 1-4,6
  74  G-15 IMG      12 APR 18102  19:30:00    26  140 1-4,6
  73  G-15 IMG      12 APR 18102  19:00:00    26  140 1-4,6
  72  G-15 IMG      12 APR 18102  18:30:00    26  140 1-4,6
  71  G-15 IMG      12 APR 18102  18:00:00     0  140 1-4,6
  70  G-15 IMG      12 APR 18102  17:30:00    26  140 1-4,6
  69  G-15 IMG      12 APR 18102  17:00:00    26  140 1-4,6
  68  G-15 IMG      12 APR 18102  16:30:00    26  140 1-4,6
  67  G-15 IMG      12 APR 18102  16:00:00    26  140 1-4,6
  66  G-15 IMG      12 APR 18102  15:30:00    26  140 1-4,6
  65  G-15 IMG      12 APR 18102  15:00:00     0  140 1-4,6
  64  G-15 IMG      12 APR 18102  14:30:00    26  140 1-4,6
  63  G-15 IMG      12 APR 18102  14:00:00    26  140 1-4,6
  62  G-15 IMG      12 APR 18102  13:30:00    26  140 1-4,6
  61  G-15 IMG      12 APR 18102  13:00:00    26  140 1-4,6
  60  G-15 IMG      12 APR 18102  12:30:00    26  140 1-4,6
  59  G-15 IMG      12 APR 18102  12:00:00     0  140 1-4,6
  58  G-15 IMG      12 APR 18102  11:30:00    26  140 1-4,6
  57  G-15 IMG      12 APR 18102  11:00:00    26  140 1-4,6
  56  G-15 IMG      12 APR 18102  10:30:00    26  140 1-4,6
  55  G-15 IMG      12 APR 18102  10:00:00    26  140 1-4,6
  54  G-15 IMG      12 APR 18102  09:30:00    26  140 1-4,6
  53  G-15 IMG      12 APR 18102  08:00:00    26  140 1-4,6
  52  G-15 IMG      12 APR 18102  07:30:00    26  140 1-4,6
  51  G-15 IMG      12 APR 18102  07:00:00    26  140 1-4,6
  50  G-15 IMG      12 APR 18102  06:30:00    26  140 1-4,6
  49  G-15 IMG      12 APR 18102  06:00:00     0  140 1-4,6
  48  G-15 IMG      12 APR 18102  05:30:00    26  140 1-4,6
  47  G-15 IMG      12 APR 18102  05:00:00    26  140 1-4,6
 104  G-15 IMG      12 APR 18102  04:30:00    26  140 1-4,6
  46  G-15 IMG      12 APR 18102  04:00:00    26  140 1-4,6
 103  G-15 IMG      12 APR 18102  03:30:00    26  140 1-4,6
  45  G-15 IMG      12 APR 18102  03:00:00     0  130 1-4,6
  44  G-15 IMG      12 APR 18102  02:30:00    26  140 1-4,6
  43  G-15 IMG      12 APR 18102  02:00:00    26  140 1-4,6
  42  G-15 IMG      12 APR 18102  01:30:00    26  140 1-4,6
  41  G-15 IMG      12 APR 18102  01:00:00    26  140 1-4,6
 102  G-15 IMG      12 APR 18102  00:30:00    26  140 1-4,6
  40  G-15 IMG      12 APR 18102  00:00:00     0  130 1-4,6
  39  G-15 IMG      11 APR 18101  23:30:00    26  140 1-4,6
  38  G-15 IMG      11 APR 18101  23:00:00    26  140 1-4,6
  37  G-15 IMG      11 APR 18101  22:30:00    26  140 1-4,6
  36  G-15 IMG      11 APR 18101  22:00:00    26  140 1-4,6
  35  G-15 IMG      11 APR 18101  21:30:00    26  140 1-4,6
  34  G-15 IMG      11 APR 18101  21:00:00     0  130 1-4,6
  33  G-15 IMG      11 APR 18101  20:30:00    26  140 1-4,6
  32  G-15 IMG      11 APR 18101  20:00:00    26  140 1-4,6
  31  G-15 IMG      11 APR 18101  19:30:00    26  140 1-4,6
  30  G-15 IMG      11 APR 18101  19:00:00    26  140 1-4,6
  29  G-15 IMG      11 APR 18101  18:30:00    26  140 1-4,6
  28  G-15 IMG      11 APR 18101  18:00:00     0  140 1-4,6
  27  G-15 IMG      11 APR 18101  17:30:00    26  140 1-4,6
  26  G-15 IMG      11 APR 18101  17:00:00    26  140 1-4,6
  25  G-15 IMG      11 APR 18101  16:30:00    26  140 1-4,6
  24  G-15 IMG      11 APR 18101  16:00:00    26  140 1-4,6
  23  G-15 IMG      11 APR 18101  15:30:00    26  140 1-4,6
 101  G-15 IMG      11 APR 18101  15:00:00     0  140 1-4,6
  22  G-15 IMG      11 APR 18101  14:30:00    26  140 1-4,6
  21  G-15 IMG      11 APR 18101  14:00:00    26  140 1-4,6
  20  G-15 IMG      11 APR 18101  13:30:00    26  140 1-4,6
  19  G-15 IMG      11 APR 18101  13:00:00    26  140 1-4,6
  18  G-15 IMG      11 APR 18101  12:30:00    26  140 1-4,6
  17  G-15 IMG      11 APR 18101  12:00:00     0  140 1-4,6
  16  G-15 IMG      11 APR 18101  11:30:00    26  140 1-4,6
 100  G-15 IMG      11 APR 18101  11:00:00    26  140 1-4,6
  15  G-15 IMG      11 APR 18101  10:30:00    26  140 1-4,6
  14  G-15 IMG      11 APR 18101  10:00:00    26  140 1-4,6
  99  G-15 IMG      11 APR 18101  09:30:00    26  140 1-4,6
  13  G-15 IMG      11 APR 18101  09:00:00     0  140 1-4,6
  12  G-15 IMG      11 APR 18101  08:00:00    26  140 1-4,6
  11  G-15 IMG      11 APR 18101  07:30:00    26  140 1-4,6
  10  G-15 IMG      11 APR 18101  07:00:00    26  140 1-4,6
   9  G-15 IMG      11 APR 18101  06:30:00    26  140 1-4,6
   8  G-15 IMG      11 APR 18101  06:00:00     0  130 1-4,6
   7  G-15 IMG      11 APR 18101  05:30:00    26  140 1-4,6
   6  G-15 IMG      11 APR 18101  05:00:00    26  140 1-4,6
   5  G-15 IMG      11 APR 18101  04:30:00    26  140 1-4,6
   4  G-15 IMG      11 APR 18101  04:00:00    26  140 1-4,6
   3  G-15 IMG      11 APR 18101  03:30:00    26  140 1-4,6
 107  G-15 IMG      11 APR 18101  03:00:00     0  130 1-4,6
   2  G-15 IMG      11 APR 18101  02:30:00    26  140 1-4,6
   1  G-15 IMG      11 APR 18101  02:00:00    26  140 1-4,6
  98  G-15 IMG      11 APR 18101  01:30:00    26  140 1-4,6
  97  G-15 IMG      11 APR 18101  01:00:00    26  140 1-4,6
  96  G-15 IMG      11 APR 18101  00:30:00    26  140 1-4,6
  95  G-15 IMG      11 APR 18101  00:00:00     0  130 1-4,6
  94  G-15 IMG      10 APR 18100  23:30:00    26  140 1-4,6
  93  G-15 IMG      10 APR 18100  23:00:00    26  140 1-4,6
  92  G-15 IMG      10 APR 18100  22:30:00    26  140 1-4,6
  91  G-15 IMG      10 APR 18100  22:00:00    26  140 1-4,6
 106  G-15 IMG      10 APR 18100  21:30:00    26  140 1-4,6
  90  G-15 IMG      10 APR 18100  21:00:00     0  130 1-4,6
  89  G-15 IMG      10 APR 18100  20:30:00    26  140 1-4,6
  88  G-15 IMG      10 APR 18100  20:00:00    26  140 1-4,6
  87  G-15 IMG      10 APR 18100  19:30:00    26  140 1-4,6
  86  G-15 IMG      10 APR 18100  19:00:00    26  140 1-4,6
  85  G-15 IMG      10 APR 18100  18:30:00    26  140 1-4,6
  84  G-15 IMG      10 APR 18100  18:00:00     0  140 1-4,6
  83  G-15 IMG      10 APR 18100  17:30:00    26  140 1-4,6
  82  G-15 IMG      10 APR 18100  17:00:00    26  140 1-4,6
  81  G-15 IMG      10 APR 18100  16:30:00    26  140 1-4,6
  80  G-15 IMG      10 APR 18100  16:00:00    26  140 1-4,6
  79  G-15 IMG      10 APR 18100  15:30:00    26  140 1-4,6
IMGLIST: done

I just displayed band 4 (10.7 um/thermal IR) for the most recent 100 of these
images, and they all look good.

We have not made any change to the firewall or ADDE configuration on
goeswest.unidata.ucar.edu in a _long_ time, so nothing should be blocking
your access.

Questions:

- what sort of error indication were/are you seeing?

- what is the name of your machine that is trying to access GOES-West
  NH imagery?

  This week's ADDE logs on goeswest.unidata.ucar.edu shows that a machine from 
Portugal

  193.137.20.13 <-> hercules.ipma.pt

  has been accessing NH and SH scans from the WEST dataset every day this week.

  Is this your machine?

Cheers,

Tom
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Ticket Details
===================
Ticket ID: BBW-757511
Department: Support Datastream
Priority: Normal
Status: Closed
===================
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