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[AWIPS #PHZ-247370]: problems with installing on windows
- Subject: [AWIPS #PHZ-247370]: problems with installing on windows
- Date: Thu, 01 Dec 2022 15:52:32 -0600
This seems to point to a networking issue where your laptop isn't able to
access data from our EDEX server.
Do you have any ports (specifically 9582 and 9581) blocked or anything setup
networking that would block something?
What's your username and computer name? I can try to look through our logs.
I'm guessing not, but do you have an folders in caveData\common\base\ ?
When you tried the VM did the Models menu populate correctly?
> After your questions I looked at preferences and it was correct. You
> commented on satellite and I did not see it in the menu bar, so I
> uninstalled everything. Then I reinstalled it with the video and
> instructions both open in the browser. The attached is details from after
> the full installation except for numpy 1.15.1 and jep 3.8.2 which were from
> cash. Most of the menu items do not work correctly.
>
Thanks,
Tiffany Meyer
AWIPS Lead Software Engineer
UCAR-Unidata
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Ticket Details
===================
Ticket ID: PHZ-247370
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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