Okay great! Sorry about that, and thanks for reaching out. Please let us know if you have any other questions or run into any other issues. Also, you said you were new to the software, so please check out our documentation: http://unidata.github.io/awips2/ We have some other resources which can be useful as well, found on our Educational page: http://unidata.github.io/awips2/appendix/educational-resources/ Our blog series (AWIPS Tips) might be a good place to start: http://unidata.github.io/awips2/appendix/educational-resources/#awips-tips-blog-series And we have a few videos on YouTube as well: http://unidata.github.io/awips2/appendix/educational-resources/#youtube-channel-and-playlist Good luck! Let us know if we can be of further help. --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: VGH-442296 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.