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[AWIPS #WDS-351489]: New Support Case



Hi there,

> After installing AWIPS on a RHEL 7.9 system, EDEX was functional.
> However, after reboot, the system will not connect to the localhost EDEX.

> CAVE gives this error:

> Caused by: com.raytheon.uf.common.comm.CommunicationException:
> Error occurred communicating with server: Connect to localhost:9581
> [localhost/127.0.0.1, localhost/0:0:0:0:0:0:0:1] failed: Connection refused. 
> Hit retry limit, aborting connection.

> The EDEX status is this:

> [edex status]
> postgres :: not running
> pypies :: running :: pid 2933
> qpid :: running :: pid 10119
> EDEXingest :: running :: pid 6787 13018
> EDEXgrib :: running :: pid 7002 13027
> EDEXrequest :: running :: pid 7210 13035
> ldmadmin :: not running

It appears that ldm and postgres both aren't running.  Without LDM running, you 
won't be
receiving any data, but should still be able to connect CAVE.  Without postgres 
running
I could see CAVE failing to connect.

Have you tried stopping and restarting edex using:
 sudo edex stop

Check to see if edex processes have stopped:
 edex status

Restart edex:
 sudo edex start

Does that produce different output for `edex status`?

Thanks.
--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: WDS-351489
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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